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Senior Technical Program Manager, CloudTune

Amazon.com Inc

  • Seattle, WA
  • 30+ days ago

    Highlights

    You will help shape the roadmap for systems that process massive volumes of data, power sophisticated forecasting models, and enable automated decision-making across Amazon"s infrastructure ecosystem. We aim to eliminate vast quantities of undifferentiated and often tedious work for Amazon development teams-our opportunity for impact across tens of thousands of developers is enormous.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    CloudTune"s goal is to invent new software systems that remove human decision-making from financial planning and scaling processes. We envision CloudTune Forecasts driving end-to-end automation that provisions Amazon"s services appropriately for a great customer experience. We aim to eliminate vast quantities of undifferentiated and often tedious work for Amazon development teams-our opportunity for impact across tens of thousands of developers is enormous.

    We are seeking an experienced Technical Program Manager to help lead the delivery of large-scale forecasting, planning, and automation systems. You will partner closely with engineering, science, product, and business stakeholders to drive complex initiatives from conception through launch. This role requires a combination of technical depth, program leadership, strategic thinking, and exceptional stakeholder management.

    As a TPM on CloudTune, you will operate at the intersection of technology and business, helping teams navigate ambiguity, align on priorities, and execute against ambitious goals. You will help shape the roadmap for systems that process massive volumes of data, power sophisticated forecasting models, and enable automated decision-making across Amazon"s infrastructure ecosystem.

    We are an agile team with significant impact. If you enjoy solving complex organizational and technical challenges, influencing across organizations, and delivering results in a fast-moving environment, we"d love to talk with you.

    Key job responsibilities

    Drive the planning, execution, and delivery of multiple concurrent programs spanning engineering, science, product, and business organizations.

    Partner with technical leaders to define roadmaps, milestones, dependencies, and success metrics for strategic initiatives.

    Build alignment among senior leadership on technical approaches, resource investments, priorities, and trade-offs.

    Coordinate complex cross-team efforts, proactively identifying and resolving blockers to accelerate delivery.

    Establish mechanisms for tracking program health, execution risks, operational readiness, and business outcomes.

    Translate business objectives into executable technical programs and drive them to completion.

    Partner with engineering teams to identify technical risks, dependencies, and architectural considerations early in the development lifecycle.

    Develop and maintain KPI frameworks that measure customer impact, adoption, operational excellence, and business value.

    Create scalable program management processes, operating mechanisms, and best practices that improve execution across the organization.

    Communicate program status, risks, decisions, and outcomes effectively to stakeholders at all levels, including senior leadership.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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