MANTECH seeks a motivated, career and customer-oriented Senior Systems Analyst to join our team in Arlington, VA. The position is onsite.
Responsibilities include but are not limited to:
Providing Tier II IT Systems support on a wide range of technologies, including VMware vCenter, Horizon View, Site Recovery Manager, SolarWinds, Cisco Catalyst Center (DNAC), GEMOne, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies and Microsoft Windows Operating Systems
Diagnosing and resolving the performance, security, and/or technical challenges related to the platforms listed above
Writing Standard Operating Procedures (SOPs) to accomplish repetitive tasks
Participating in processes throughout all phases of the ITIL Service Lifecycle, including submitting Change Requests
Performing requirements analysis, requirements gathering, and integration for all platforms listed above
Providing direction and guidance to less-experienced Systems Engineers
Investigating and resolving operational problems in conjunction with other engineering and technical personnel
Working on project teams responsible for engineering and packaging releases to integrate within the customer’s production IT environment
Ability to travel locally up to 10%
Minimum Qualifications:
Bachelor’s degree and 5+ years of Systems Support and/or Administration experience; an Associate’s degree with 7+ years or a High School Diploma with 11+ years of Systems Support/Administration experience may be accepted in lieu of degree
DoD 8570 IAT Level II/8140 level expert Certification required, ex, Security+
DoD 8570 computing environment certification required within 6 months of hire, ex., MCSA, VCP, or equivalent
Experience with Microsoft Windows Systems, specifically: Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP
Experience with CISCO networking devices and TACLANE encryption devices
Working knowledge of VMWare, and CISCO systems
Preferred Qualifications:
Experience applying security best practices from DISA and/or vendors
Strong background with the Microsoft Office suite
Basic networking expertise
Experience using a Service Desk ticketing system, such as Remedy or ServiceNow
ITIL Foundations certification
Scripting experience or willingness to learn
Clearance Requirements:
Must have a current and active TS/SCI clearance, and be willing and able to obtain a polygraph
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.