Senior Systems Administrator (PACS)

The University of Iowa Health Care Department of Radiology is seeking a Picture Archiving and Communication System (PACS) Senior Systems Administrator. This position is responsible for the day-to-day administration and operational support of PACS, including image workflow, archiving, auto-routing, diagnostic viewing workstations, prefetching, and other core imaging system functions. The role requires advanced knowledge of radiology workflows, DICOM imaging standards, interoperability, and end-user support to ensure reliable, high-quality imaging operations.

The PACS Senior Systems Administrator works closely with imaging teams across multiple departments to ensure the accurate capture, storage, and availability of diagnostic-quality images within the enterprise PACS environment, providing reliable access to imaging systems 24 hours a day, 365 days a year. This position also coordinates PACS support during facility go-live activities, integrates image processing and third-party applications into the PACS architecture, and serves as the primary support contact for orthopedic templating applications. The successful candidate will independently troubleshoot complex hardware and software issues, collaborate with Radiology field service engineers, and lead efforts to resolve image acquisition, storage, and system integration challenges to support exceptional patient care and clinical operations.

Position Responsibilities

Analysis

• Conducts analysis and design of complex, enterprise Radiology IT configurations
• Implements IT integration across multiple Radiology imaging platforms.
• Supports departmental process improvement initiatives; Implements solutions that meet HCIS information protection requirements.

Implementation

• Performs complex configuration and implementation of organization-wide Radiology IT solutions.
• Ensures integration between related systems and adherence to all security requirements.

Documentation

• Maintains documentation for all completed projects and deployed applications
• Assists with developing project plans and phases
• Participates in vendor discussions related to RFI and RFP processes

Support

• Maintains and monitors complex, organization-wide application deployments
• Participates in on-call responsibilities for complex and routine issues
• Seeks opportunities to improve and streamline customer and application support processes
• Coordinates regularly with the hospital IT department
• Develops scripts to improve the management and support of Radiology IT systems

Relationship Management

• Coordinates with vendors to develop system deployment strategies
• Collaborates with key stakeholders across the organization, including physicians, clinical staff, and vendor support teams

Leadership

• Leads project teams within the PACS division under the direction of the Team Manager
• Provides mentorship and assists in the development of new PACS team members.

Supervision Received

• General supervision is received from the Manager of PACS and Image Support Systems

Supervision Exercised

• Administrative and functional supervision exercised over PACS Team during assigned project implementation.

The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job.

University of Iowa Health Care - recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.

Percent of Time: 100%

Schedule: Mon - Fri 8:00 am - 4:30 pm

Location: Iowa City, IA

Pay Grade: 5B https://hr.uiowa.edu/pay/guide-pay-plans

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa.
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
• For more information about Why Iowa? Click here

Education Requirements

• A Bachelor's degree in STEM (Science, Technology, Engineering, or Math) or related educational field, or an equivalent combination of education and experience

Experience Requirements

• 5 years of experience working with computer hardware and operating systems
• Knowledge of Microsoft Server Operating Systems
• Knowledge of networking and computer operating systems
• Knowledge of internet security and data privacy principles
• Demonstrated ability to install, maintain and repair high performance workstation hardware
• Demonstrated high mechanical aptitude
• Excellent written, verbal and interpersonal communication skills
• Driver's license and ability to meet the University of Iowa Fleet Management Driver's safety requirements
• Ability to participate in on-call rotations and be able to return to University of Iowa Health Care within a 30 minute drive

Desirable Qualifications

• Knowledge of network routing and switching technologies
• Knowledge of medical terminology and human anatomy
• Knowledge of radiology imaging technologies
• Knowledge of Linux operating systems
• Experience participating in the RFP process
• Experience working in a medical center environment
• Experience in the assembly, installation, troubleshooting and repair of computer hardware and software
• Demonstrated ability to resolve issues and ensure functionality
• Demonstrated ability to work effectively independently or within a team environment

Application Process

To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. For questions, please reach out to Nathan Topping at nathan-topping@uiowa.edu

• Job openings are posted for a minimum of 7 calendar days or until position is filled

• Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check

Additional Information

• Classification Title: Senior Systems Administrator
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 5B

Contact Information

• Organization: Healthcare
• Contact Name: Nathan Topping
• Contact Email: nathan-topping@uiowa.edu