Senior Supervisor, Field Engineer (Ronkonkoma, NY)

L3Harris Technologies Inc

Lake Ronkonkoma, NY

JOB DETAILS
SALARY
$76,500–$141,500 Per Year
SKILLS
ATM, Air Traffic Control (ATC), CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Career Counseling, Circuit Testing, Communications Equipment Maintenance, Computer Maintenance, Corporate Policies, Customer Relations, Customer Support/Service, Customer/Client Research, Dell Computers, Desktop PC, English Language, FAA Clearance, Facebook, Federal Aviation Administration (FAA), Frame Relay, Government, Help Desk, Laptop PC, LinkedIn, MCDST - Microsoft Certified Desktop Support Technician, MCP - Microsoft Certified Professional, Maintenance Services, Microsoft Office, Microsoft Product Family, Network Operations Center, Network Systems, Network Testing, Network Topology, On Site Support, Operational Support, Performance Reviews, Preventative Maintenance, Record Keeping, Resource Management, SONET, Sales/Support Engineering (SE), Security Clearance, Spanish Language, T-1 / DS1, T-3 / DS3, Telecommunications Equipment, Time Management, Training/Teaching, Twitter, Unix Operating Systems, Voice Applications, Willing to Travel, YouTube
LOCATION
Lake Ronkonkoma, NY
POSTED
30+ days ago

Senior Supervisor, Field Engineer (Ronkonkoma, NY) at L3Harris Technologies

We have been made aware of a fraudulent email originating from a "joinus-l3harris" or "viazohorecruit" domain. These are not legitimate L3Harris contacts. Fraudsters have been known to attempt to use our name to trick job seekers with fake employment opportunities. This type of scam is normally carried out through fake websites, job postings, chat applications or email accounts claiming to be from L3Harris. Please review the L3Harris Recruitment Fraud Awareness Message for additional information.

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L3Harris Recruitment Fraud Awareness Message

L3Harris Recruitment

Fraud Awareness Message

Fraudsters have been known to attempt to use our name to trick job seekers with fake employment opportunities. This type of scam is normally carried out through fake websites, job postings, chat applications, or email accounts claiming to be from L3Harris. To help spot these scams, remember that during our formal recruitment process, L3Harris will NOT (1) ask you for money; (2) offer to send you a check before doing any work; (3) require you to provide sensitive personal information early in the process or sensitive information about your previous employer; (4) send you emails from free commercial services (e.g. Gmail, Yahoo, Hotmail).

If you have been contacted by anyone representing themselves as being from L3Harris and are concerned about their legitimacy, please make us aware immediately by emailing us at staffing@L3Harris.com .

If you believe you have been scammed, contact local law enforcement and report the incident to the U.S. Federal Trade Commission here. L3Harris has no responsibility for fraudulent job offers and advises candidates to follow the guidance provided above.

Senior Supervisor, Field Engineer (Ronkonkoma, NY)

Lake Ronkonkoma, New York

Job ID 37065

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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Supervisor, Field Engineer

Job Code: 37065

Job Location: Ronkonkoma, NY

Job Schedule: 5/8

Job Description:

L3Harris Technologies is looking for a Supervisor in the Company's Field Services organization supporting the Federal Aviation Administration (FAA). This role will directly supervise five (5) remote Field Technicians across the New York Airspace and will be responsible for onsite support interfacing with the customer at the New York Air Route Traffic Control Center (ZNY/ARTCC). This position will work closely with the Network Operations Command Center (NOCC) receiving dispatches and service requests supporting FAA programs.

Essential Functions:

  • Provide both general and technical training and guidance to team members who are accountable for the implementation and maintenance of program services for large government networks and systems.
  • Provide onsite training and support and to ensure team members are following and implementing proper program and company policies, procedures, and protocol.
  • Ensure team resources are allocated effectively and efficiently to support program operational needs.
  • Assist in objective setting, skill enhancement, resolution of employee concerns, and performance review activities for team members.
  • Proactively obtain customer feedback and provide support and guidance to the team to ensure timely and quality customer services and serve as an escalation point-of-contact for unresolved problems from the Help Desk or NOCC.
  • Install, repair, configure, test and complete preventative maintenance of personal computers, network equipment, and/or telecommunications equipment, and maintain records on repairs, down time, changes and updates.
  • Work outside regularly scheduled hours to meet operational needs and respond to after-hours emergency calls.
  • Travel (up to 100% at a time) to remote sites or outside assigned regions to assist with additional program or customer requests.
  • Lift items up to 32lbs and use ladders and step stools to reach heights of approximately 10ft (3.04m).
  • Ability to obtain a FAA Public Trust Clearance or a U.S. Government Security Clearance

Qualifications:

  • Bachelor's Degree with a minimum of 4 years prior relevant experience. In lieu of a degree, minimum of 8 years of prior related experience.

Preferred Additional Skills:

  • Experience working with fiber, Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
  • Experience with cable connectors and replacement including RJ-11, RJ-45, DB-25, V.35, RS-449
  • Experience with power testing, AD and DC including 3 Phase AC
  • Experience with the operation of the 24V DC & 48V DC power supplies
  • Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards
  • Experience with Ameritech AM5XT, Sage 935, Digital O-scope, Halcyon 704A, Para-scope or other T1/DS3 Test sets
  • Experience with Microsoft or UNIX operating systems and the components of the MS Office Suite.
  • CCNA, CCNP, A+, MCP or MCDST, Dell Certified on desktop and laptop
  • Experience with service dispatch centers
  • Experience with interfacing with the customer

In compliance with pay transparency requirements, the salary range for this role in New York is $76,500 - $141,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

#LI-SS1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

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L3Harris Technologies Inc