Senior Strategy and Operations Lead, Google Operations Center

Senior Strategy and Operations Lead, Google Operations Center - Google Careers

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Senior Strategy and Operations Lead, Google Operations Center

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 10 years of experience in a project management or a customer-facing role.

Preferred qualifications:

• Experience in consulting, corporate strategy, business operations, or a similar role in a fast-paced operational environment.
• Experience leading cross-functional programs concurrently, showcasing organizational skills and the ability to drive results in a fast-paced environment.
• Exceptional written and verbal communication skills, with experience in building robust relationships, influencing outcomes, and collaborating effectively with stakeholders at all levels.
• Business acumen and experience in process analysis, operational modeling, and identifying optimitzation opportunities within large-scale operational environments.
• Ability to translate ambiguous data and complex insights into actionable strategies, compelling business cases, and measurable operational improvements.

About the job

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $174000 - $253000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Drive complex strategic programs and high-impact projects from ambiguous concept to successful delivery. Define objectives, scope, and roadmaps, demonstrating strong problem-solving and program management in navigating ambiguity.
• Develop and deliver compelling, data-driven narratives, insights, and strategic recommendations to senior leadership. Synthesize complex analyses and operational dynamics into clear, influential communications that inform key decisions.
• Build strong, collaborative partnerships with stakeholders. Influence outcomes by driving consensus, navigating complex dependencies, and leading change initiatives aligned with strategic objectives.
• Employ rigorous analysis and foresight to identify opportunities, diagnose challenges, and formulate data-backed strategies for operational excellence and resource optimization. Act as a key thought partner, balancing detailed analysis with a holistic view to align operations with Google Operations Center (GOC) goals.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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