POSITION OVERVIEW
The Senior Specialist, Operation Applications, reports directly to the Supervisor, Operation Applications. This role is responsible for the delivery and support of the Quorum product stack. Additionally, this role requires actively working, and aligning solutions, with both IT and non-IT groups throughout Cheniere.
RESPONSIBILITIES AND ESSENTIAL DUTIES
Provide day-to-day support for oil and gas business applications, including troubleshooting, issue resolution, and user assistance
Analyze application issues using SQL queries and database investigation techniques
Support software enhancements, testing activities, deployments, and production support processes
Participate in requirements gathering sessions with business stakeholders
Develop and maintain:
Business Requirements Documents (BRDs)
Functional Design Documents (FDDs)
Technical Design Documents (TDDs)
Test plans and testing coordination documentation
Coordinate and support User Acceptance Testing (UAT) efforts
Work closely with development, infrastructure, and business teams throughout the Software Development Lifecycle (SDLC)
Assist with report development, troubleshooting reports, and data validation activities
Create and maintain support documentation, wiki pages, and operational procedures
Participate in incident management, root cause analysis, and continuous improvement initiatives
KNOWLEDGE AND SKILLS
Strong SQL knowledge, including querying, troubleshooting, and data analysis
Solid understanding of the Software Development Lifecycle (SDLC)
Basic coding and debugging knowledge
Familiarity with IIS, services, scheduled jobs, APIs, or middleware platforms
Basic understanding of networking, server environments, and application hosting concepts
Basic experience using Azure DevOps
Knowledge of enterprise applications, support processes and change management practices
Experience documenting:
Requirements gathering
Functional design
Technical design
Testing coordination and execution
Strong analytical, problem-solving, and communication skills
Ability to work effectively in a fast-paced operational environment
Must be available to work onsite daily
EDUCATION AND EXPERIENCE
Education and Certifications: Bachelor's degree preferred in Information Technology related field of study. Equivalent combination of education, training, and experience may be considered.
Experience: Minimum of five (5) years' experience supporting Quorum applications (ESUITE, QPTM, Energy Components, QLS). Experience with AVEVA applications (Measurement Advisor, Field Work Tools) is a plus.
Must have the following experience:
Experience with at least one (1) scripting language (Python, PowerShell, Bash, JavaScript, etc.)
Experience with at least one reporting or BI tool (SSRS, Power BI, Cognos, Crystal Reports, Tableau, etc.)
Experience supporting integrations, interfaces, or batch scheduling tools.
Experience supporting software applications within the oil and gas industry
DIRECT REPORTS
No direct reports.
FREEDOM TO ACT
Ability to multi-task and function in a highly dynamic atmosphere must exercise discretion independently.
WORK CONDITIONS
Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others.
Occasionally, work may be performed from home, after normal work hours or on weekends.
Periodically travel as business requires.
Subject to drug and alcohol testing, per applicable federal regulations or as required by Cheniere.
ADA JOB REQUIREMENTS
Reasonable accommodations will be made to ensure that the essential functions of the job can be performed and not hinder the employee''s performance due to physical, mental, or emotional disability.
EQUAL EMPLOYMENT OPPORTUNITY
Cheniere Energy is an equal opportunity workplace. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation if requested for disabilities or religious beliefs and practices.
Cheniere Energy is a global leader in LNG providing flexible, reliable and affordable energy to the world while powering the transition to a lower-carbon future.
We are a values-driven company that focuses on teamwork, respect, accountability, integrity, nimbleness, and above all, safety for our employees, our communities, and our assets.
Cheniere Energy's global impact is achieved through a diverse and passionate workforce that is invested in our company through our annual stock-grant program. Our high-performing employees are united by a shared mission, common goals and a culture of inclusion and caring.
Our comprehensive compensation and benefits offerings are competitive and strong, and they prioritize wellness and performance incentives that reward results. As an employee of Cheniere Energy, you will make an impact on our business and our communities.
A Fortune 500 company, Cheniere Energy is headquartered in Houston with U.S. offices in Lake Charles, Louisiana and Washington D.C.; production sites in Cameron, Louisiana and Gregory, Texas; and international offices in London, Singapore, Beijing and Tokyo.
Around the globe, countries, communities and companies want many of the same things: to be productive, healthy and safe. At Cheniere, we provide clean, secure and affordable energy to the world — energy that can reduce carbon emissions, help lead to cleaner air, and light homes and power factories — all manufactured and transported by modern energy infrastructure run by a world-class workforce.
The energy we make is liquified natural gas, or LNG. We began operations in 2016, and we’re already the largest producer of LNG in the United States and the second largest LNG operator in the world. Our LNG has reached dozens of markets on five continents, and the demand for our fuel is expected to grow as countries around the world seek cleaner ways to power their economies.
While you’ll find our headquarters in Houston, Texas, and our LNG facilities in Southwest Louisiana and South Texas, we are a global company with offices in London, Singapore, Washington, Beijing and Tokyo.
Cheniere’s energy infrastructure represents a more than $38 billion investment in the future of energy and is a demonstration of the company’s ability to execute. Cheniere established industry records for bringing new liquefaction units online ahead of schedule and is the fastest company to produce and export 1,000 cargoes of LNG.
Cheniere is operating, constructing and developing two LNG facilities on the U.S. Gulf Coast. These massive LNG facilities reliably and safely process billions of cubic feet of natural gas per day into LNG and load the liquid energy onto insulated ships that keep the product cold for their journeys around the world.
Cheniere’s Sabine Pass LNG facility, which is located in Cameron Parish in Southwest Louisiana, began export operations in 2016 and currently has six fully operational liquefaction units, or “trains.” With all six trains complete, the aggregate nominal production capacity of Sabine Pass is approximately 30 million tonnes per annum (mtpa) of LNG.
Cheniere’s Corpus Christi LNG facility in South Texas is the first greenfield LNG export facility in the U.S. lower 48 and began operations in 2018. All three Trains are operating, and the aggregate nominal production capacity of the Corpus Christi facility is approximately 15 mtpa of LNG.
What we do is provide LNG to customers, but how we do it makes us different. Cheniere is a full-service LNG provider.
We purchase natural gas from the robust, transparent and liquid North American gas market, process the natural gas into LNG, and offer our customers the option to load the LNG onto their vessels at our terminals, or we will deliver the LNG to regasification facilities around the world.
Approximately 85% of Cheniere’s expected aggregate LNG production capacity, either completed or under construction, is contracted through long-term take-or-pay style agreements with creditworthy counterparties. The remaining volumes of LNG we can produce are available for our integrated marketing unit to sell into the market. That gives Cheniere the unique combination of stability and opportunity — long-term, contracted, stable cash flows, plus marketing opportunities driven by shorter-term natural gas supply and demand fundamentals in markets worldwide.
Natural gas is transported to Cheniere’s LNG facilities on third-party pipelines on which we own firm transportation capacity, as well as on pipelines Cheniere has constructed, owns and operates.