Sign upLog in

Senior Specialist - Leadership Development Center

Texas Tech University

Lubbock, TX

Apply
JOB DETAILS
SALARY
$16.39–$21.30 Per Hour
SKILLS
Administrative Skills, Background Investigation, Budgeting, Business Services, Communication Skills, Customer Support/Service, Distribution Management, Higher Education, Leadership, Maintain Compliance, Meeting Minutes, Microsoft Excel, Office Equipment, Onboarding, Operational Support, People Management, Presentation/Verbal Skills, Reference Verification, Regulations, Safety Compliance, Safety/Work Safety, Secondary School, Student Housing, Time Tracking
LOCATION
Lubbock, TX
POSTED
10 days ago

Major/Essential Functions

Indirect Supervision (15%) 
  • Provide accountability of Residence Life Office student assistants, Residence Life professional staff and student leaders for administrative tasks including office supply orders, budget paperwork, training certificate compliance, etc.  
  • Document and communicate effectively with direct supervisors regarding any concerns  
Administration (45%) 
  • Prepare, distribute and record minutes for assigned meetings 
  • Process and ensure accuracy/compliance of budget paperwork, travel paperwork, and additional administrative responsibilities in assigned areas  
  • Process hiring paperwork, onboarding procedures and maintain up-to-date rosters of staff and student leaders 
  • Ensure key inventory is up-to-date and coordinate key distribution and return for Residence Life staff  
  • Serve as administrative support for all Residence Life hiring and employment processes including recruitment, payroll status updates, etc.  
  • Conduct associated reference checks, drug tests, background checks and grade checks for assigned staff or student leaders 
  • Support, provide guidance for, and implement departmental customer service model 
  • Utilize departmental databases and online systems for the management of University Student Housing and Residence Life operations 
Communication (20%) 
  • Provide internal and external customer service via the phone, e-mail and in-person 
  • Be knowledgeable of campus resources and refer students, faculty and staff as appropriate 
  • Communicate necessary information to internal and external stakeholders as needed  
  • Ensure accurate reporting and provide follow-up as necessary with student and parent concerns 
Departmental and Campus Support (20%) 
  • Support departmental initiatives within Residence Life including but not limited to in-hall, leadership and academic development and student support and staff operations 
  • Coordinate assigned reports including but not limited to monthly reports, time tracking, etc. 
  • Manage solicitation requests as assigned  
  • Provide administrative support to departmental initiatives as requested 
  • Develop and maintain relationships with all areas of University Student Housing including Housing Services, Administration and Business Services and Residence Life 


Grant Funded?

No

Pay Basis

Hourly

Schedule Details

8am-5pm

Work Location

Lubbock

Preferred Qualifications

  • Previous experience working in administrative office role
  • Experience within Residence Life or other are of Higher Education
  • Direct customer service experience

 

Department

University Student Housing

Required Attachments

Professional/Personal References, Resume / CV

Job Type

Full Time

Shift

Day

Required Qualifications

High school plus five years experience.  Additional education may substitute for experience on a year for year basis.

Does this position work in a research laboratory?

No

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

About the University

Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

Job Family

Academic & Student Services

Job Sub Family

Academic & Student Services Generalist

Knowledge, Skills, and Abilities

A successful candidate will possess and demonstrate skills, knowledge and abilities related to effective written and verbal communication, customer service, committed to building welcoming environments for all students and staff. Work with office equipment regularly; hearing, speech, vision; work away from natural light for six or more hours at a time. 
 

Hourly Pay Range

$16.39 - $21.30 - $26.25

About the Company

T

Texas Tech University