| Location | Springfield, Missouri |
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
The Senior Inventory Specialist is responsible for supporting owner retention by guiding customers through inventory swap options, providing education on program benefits, and facilitating contract execution. Acts as a primary point of contact between owners and internal partners to ensure a smooth and accurate transition process. Maintains ownership of customer communication, contract completion, and post-closing activities while meeting established performance goals and compliance standards.
How You'll Shine:
Provide education on inventory swap options, program details, and maintenance fees (35%)
Prepare and deliver worksheets and documentation to support contract processing (15%)
Maintain ongoing communication with owners and internal partners; support document review, accuracy, and closings (45%)
Conduct post-closing follow-up to ensure account accuracy and completion of processes (5%)
Travel Requirements
0% travel required
What You'll Bring:
Education
High School diploma or equivalent.
Training Requirements
Real Estate License required based on state laws
Knowledge and Skills
Ability to perform under pressure and manage competing priorities
Strong communication and active listening skills
Self-motivated and goal-oriented with independent work capability
Problem-solving skills with ability to deliver customer-focused solutions
Knowledge of Wyndham products, sales contract standards and onboarding processes
Technical Skills
Intermediate computer skills and Microsoft Office proficiency
Experience with OFSLL, Trip, Salesforce, SalePoint, and related systems
Job Experience
4 years of Owner Services, onboarding, collections, or customer service experience
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to
MyCareer@travelandleisure.com
, including the title and location of the position for which you are applying.