Highlights
The role partners with cross-functional teams to help ensure projects, communications, and business priorities are executed efficiently while supporting the continued growth of the Beauty & Salon business. Reporting to the Director of Brand Strategy & Operations, this position provides operational, project, and administrative support across Brand Strategy, Events & Experiences, Space Planning, and other strategic initiatives.
Numbers & Facts
| Location | Dallas, Texas |
| Job Type | Full-time |
| Industry | Retail |
| Salary | $54,000–$87,000 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1902 |
| Website | https://www.jcpenney.com/ |
Description
Overview:
Senior Specialist
Beauty & Salon
JCPenney
The Senior Specialist, Beauty & Salon plays a key role in supporting execution across the Beauty & Salon division. Reporting to the Director of Brand Strategy & Operations, this position provides operational, project, and administrative support across Brand Strategy, Events & Experiences, Space Planning, and other strategic initiatives. The role partners with cross-functional teams to help ensure projects, communications, and business priorities are executed efficiently while supporting the continued growth of the Beauty & Salon business.
Reports to: Director of Brand Strategy & Operations
Key Partnerships: Beauty & Salon Buying Team, Education & Services, Beauty Operations Team & Other Cross-functional members
Primary Responsibilities:
• Partners with Brand Manager, Experience Manager and Space & Productivity Manager to execute Salon & Beauty initiatives
• Serve as a point of contact for store-level support, addressing store inquiries through two-way communication channels.
• Support the creation, organization, and maintenance of team resources, templates, guides, and process documentation.
• Organize, inventory, and maintain product samples, marketing materials, and gratis for meetings, events, and business needs.
• Provide logistical and administrative support for events, experiences, meetings, and cross-functional initiatives, including volunteer coordination and communication.
• Identify opportunities to improve processes, streamline workflows, and enhance team efficiency.
• Assist with special projects and evolving business priorities as assigned.
Core Competencies & Accomplishments:
• Strong organizational, planning, and project coordination skills.
• Excellent written and verbal communication.
• Highly detail-oriented with strong follow-through and accountability.
• Ability to manage multiple priorities in a fast-paced, evolving environment.
• Strong collaboration and relationship-building skills across cross-functional teams.
• Proactive, resourceful, and adaptable with a willingness to take initiative.
• Strong problem-solving and critical-thinking skills.
• Ability to work independently while contributing to a collaborative team environment.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and collaboration tools.
• Passion for retail, beauty, customer experience, and supporting operational excellence.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on all Catalyst Brands merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range: USD $54,000.00 - USD $87,000.00 /Yr.About Company
We share a passion for serving customers, supporting our communities and making JCPenney the best retailer for all families. As a Company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a collaborative and inclusive environment. After all, JCPenney is more than a destination for style and value, it’s a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
JCPenney emerged more than 100 years ago as a small mercantile store serving families on the American frontier in the Old West. Today, we’re still pioneering new frontiers by challenging the old rules of retail and creating a shopping experience that merges the intimacy of a traditional store with the digital conveniences of personal technology.
Today, JCPenney is one of the nation’s largest apparel and home retailers with over 860 stores across the United States and Puerto Rico, and a powerful e-commerce site, jcp.com. The retail landscape is more competitive than ever, creating new opportunities to differentiate and streamline our business. With 98,000 hard-working associates around the globe, we have the talent and determination to succeed and be the best retailer for American families.