Senior Solution Engineer

Senior Solution Engineer

Location: Framingham, MA

Onsite Flexibility: Remote

Contract Details

• Position Type: Contract
• Contract Duration: 5 months (with potential to extend; contract-to-hire potential)
• Pay Rate: $70.00 $83.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This role sits within a Global IT Organization that collaborates across the U.S., Canada, Europe, and Australia in a challenging, collaborative, and team-based environment. The North American Solution Delivery Selling & Store Operations Team is responsible for managing Front and Back of Stores solutions within IT. The organization delivers capabilities to the stores that enrich the Customer and Associate experience and provide business value. The team seeks a motivated, talented, experienced Solution Engineer to help guide the lifecycle of these technologies through planning, design, and delivery within the Workforce Management solutions.

In this role, you will be responsible for leading the technical designs and delivery of integrated Workforce Management solutions for a cross-functional set of Global users. Using your Engineering perspective, you will be accountable for identifying and designing robust solutions that align with business objectives and deliver on complex cross-functional epics; informally leading a team of engineers to deliver against technical designs, establish and enforce engineering best practices, and navigate a fast-paced environment that challenges you to think creatively and exhibit an agile perspective. All solution delivery work will be conducted within the Scaled Agile Framework (SAFe), ensuring that we maintain a focus on engineering excellence and best practices.

The Global Solution Delivery Team thrives on strong relationships with our business partners and works diligently to address their needs, which supports client growth and operational stability. On this tightly knit and fast-paced solution delivery team, you will be constantly challenged to stretch your skillsets, challenge the status quo, and drive decisions. Our focus and mission are to deliver products that meet our business demand and enrich the Customer and Associate experience.

You will use your prior software engineering experience to drive the overall design direction of the products in an evolving delivery environment. You will partner with other technical team members (Managers and Individual Contributors) to implement, monitor, and measure development best practices. You will champion the Engineering Perspective within the wider Product team. Our ideal candidates will have core engineering, integrations experience, and configuration experience with Workforce Management applications to help further support the Workforce Management Modernization, and be familiar with the challenges of designing, developing, and deploying integrated Workforce Management and Labor Budgeting & Planning software (preferably UKG Pro WFM and UKG WFC) as we continue to modernize our workforce management solutions.

Key Responsibilities

• Act as a Lead Engineer (no direct reports) modernizing workforce management systems by solutioning, prioritizing, providing technical leadership, and resolving issues
• Work closely with Enterprise Architecture, Security, Infrastructure, Workforce Management Product and Engineering teams to estimate, design, code, deploy and support working software components
• Adhere to corporate security compliance, performance, etc., and ensure the platform is built with high availability, recoverability, etc.
• Produce and review complex design documents
• Recommend optimized design solutions, perform solution deficiency analysis, and recommend corrective actions
• Strong problem-solving abilities when working on complex technical problems
• Develop constructive and cooperative working relationships with peers inside and outside of the IT organization, and maintain them over time
• Develop and enforce standards and tools to increase organization effectiveness
• Drive continuous improvements in process and operational efficiency by reducing operational burden
• Maintain broad knowledge in the area of DevOps tools and capabilities

Required Experience

• 8 years of overall Engineering & IT experience
• 8 years of experience in estimating, designing, developing, and implementing solutions using DataStage, Dell Boomi, Unix
• 2 years of experience in creating overall architecture of complex solutions and have great hands-on experience with building solutions
• 3 years of SaaS/Cloud Practices
• 3 years of experience with Automation Technologies (Tosca or any other tools)
• 5 years of experience working with databases like Oracle, SQL Server, PostgreSQL, etc.

Required Skills

• Strong Linux shell scripting and Python scripting skills for automation and tool development
• Dell Boomi (required)
• Proficiency with DataStage (preferred between DataStage and Unix; DataStage is the stronger preference)

Preferred Skills

• Knowledge of Middleware Technologies like Apigee, MOVEit Automation, etc.
• Knowledge of labor budgeting and planning experience with respect to integrating with UKG Time & Attendance systems
• Knowledge of the configurations within UKG WFM solutions (preferably UKG Pro WFM and UKG WFC), including Timekeeping, scheduling, attendance, accruals, pay rules, Labor levels and associated workflows
• Knowledge and experience with Retail business processes
• Knowledge of Agile and DevOps tools such as Git/Gitlab, SonarQube, JIRA, Confluence, etc.
• Strong preference for UKG WFM Solutions experience, including UKG Pro WFM and UKG WFC
• Retail industry experience is highly preferred (UKG experience is more important than retail background)

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Interview process: 2 virtual panel interviews
• Contract-to-hire potential; client is open to contract and contract-to-perm talent

About the Client

This client is a Fortune 100 global retailer operating more than 5,200 stores across ten countries, making it the world's leading off-price apparel and home fashions company. Its portfolio of iconic retail brands spans the United States, Canada, Europe, and Australia, and its business model is built on delivering quality, brand-name, and designer merchandise at prices typically 20 to 60 percent below full-price retail one of the most distinctive and enduring value propositions in global retail. The company employs buyers, merchants, retail professionals, supply chain specialists, corporate finance professionals, marketing experts, and technology practitioners who thrive in a fast-paced, entrepreneurial environment with meaningful career pathways across a broad range of disciplines.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-10550 Industry: Engineering

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