Job Description
Position Description
Note Fidelity will not provide immigration sponsorship for this position.
Maintains and provides support to Salesforce.com Customer Relationship Management CRM platform. Resolves technical issues associated with developed software components and provides Salesforce administrative support. Creates technical documentation and executes software unit testing. Performs Salesforce application development using Agile development frameworks Scrum. Designs and implements custom integration solutions using ETL software -- Informatica. Provides business solutions by developing complex software applications. Develops software system testing and validation procedures programming and documentation.
Primary Responsibilities
Develops original and creative technical solutions to on-going development efforts.
Designs applications or subsystems on major projects and forin multiple platforms.
Participates in the development of applications for multiple projects supporting several divisional initiatives.
Supports and performs all phases of testing leading to implementation.
Assists in the planning and conducting of user acceptance testing.
Develops comprehensive documentation for multiple applications supporting several corporate initiatives.
Responsible for post-installation testing of any problems.
Establishes project plans for projects of moderate scope.
Works on complex assignments and often multiple phases of a project.
Performs independent and complex technical and functional analysis for multiple projects supporting several initiatives.
Education and Experience
Bachelors degree in Computer Science Engineering Information Technology Information Systems or a closely related field or foreign education equivalent and three 3 years of experience as a Senior Software EngineerDeveloper or closely related occupation designing implementing and optimizing software applications in cloud environments and enhancing business functionality using Salesforce.com CRM capabilities.
Or alternatively Masters degree in Computer Science Engineering Information Technology Information Systems or a closely related field or foreign education equivalent and one 1 year of experience as a Senior Software EngineerDeveloper or closely related occupation designing implementing and optimizing software applications in cloud environments and enhancing business functionality using Salesforce.com CRM capabilities.
Skills and Knowledge
Candidate must also possessDemonstrated Expertise DE" designing and implementing advanced and scalable Salesforce solutions using Flow Builder including Record Triggered Flows Scheduled Flows and Orchestration and custom Apex Classes and Triggers and optimizing business processes and workflows across Salesforce Sales Cloud Service Cloud Health Cloud and Experience Cloud to enhance system scalability and performance.
DE designing and developing Batch Apex and Queueable Apex following bulkification and CreateReadUpdateDelete CRUD & Field Level Security FLS enforcement building reusable Visualforce Pages Lightning Web Components LWC and Aura components using JavaScript HTML and CSS implementing state management and event-driven architecture for dynamic responsive user interfaces developing normalized data models with custom objects relationship hierarchies and field-level security and configuring complex access control through profiles permission sets and sharing rules.
DE integrating Salesforce with enterprise applications and third-party platforms including Qualtrics for survey management Informatica for ETL processes and Splash for event management building secure REST and SOAP API connections using OAuth JWT and Named Credentials and validating payloads with JSON schema for data integrity.
DE implementing DevOps best practices for Salesforce using Continuous IntegrationContinuous Deployment CICD pipelines with Gearset Flosum Jenkins and GitHub automating deployments with Salesforce DX validating metadata integrity and enforcing code quality through static analysis tools -- program mistake detector PMD for Apex ECMAScript Linter ESLint for LWC and Salesforce CLI Scanner.
PE1M2LI-DNI
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently some roles and locations require 100 onsite presence while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
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CategoryInformation Technology
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Company overview
Company overview
At Fidelity we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodationsfmr.com or by calling 800-835-5099 prompt 2 option 3.
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Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
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At Fidelity we value honesty integrity and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal civil litigations and regulatory review employment education and credit review role dependent. These investigations will account for 7 years or more of history depending on the role. Where permitted by federal or state law Fidelity will also conduct a pre-employment drug screen which will review for the following substances Amphetamines THC marijuana cocaine opiates phencyclidine.
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