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Senior Social Worker - Mobile Crisis Response Team (MCRT)

People USA

New Rochelle, New York

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JOB DETAILS
SKILLS
Acute Care, Administrative Skills, Behavioral Health, Clinical Medicine, Clinical Practices/Protocols, Clinical Support, Communication Skills, Community Support, Crisis Intervention, Documentation, Driver's License, Emergency Response, Emergency Services, Hospital, Leadership, Lift/Move 20 Pounds, On Site Support, Operations, Organizational Skills, Problem Solving Skills, Project/Program Coordination, Risk Analysis, Risk Management, Social Work, Standards of Care, Team Player, Willing to Travel
LOCATION
New Rochelle, New York
POSTED
5 days ago
Organization:  People USA
 
Position Description: Senior Social Worker– Mobile Crisis Response Team (MCRT
 
Location: New Rochelle
 
Schedule:  Monday - Friday  days
 
Pay Rate: $80,000 per year Saried, exempt
 
Position Summary: 
 
The Senior Social Worker provides day-to-day clinical leadership, guidance, and support to the New Rochelle Mobile Crisis Response Team. This role ensures high-quality crisis intervention, consistent clinical practice, and adherence to trauma-informed, person-centered care standards. The Clinical Lead supports clinicians in the field, promotes strong internal workflows, and contributes to the overall functioning of the team.
 
Essential Duties & Responsibilities:

Clinical Leadership & Support

  • Serve as the primary clinical point of contact for the New Rochelle MCRT team.
  • Provide real-time clinical guidance during crisis responses, including risk assessment, safety planning, and de-escalation strategies.
  • Support clinicians in determining appropriate dispositions, referrals, and follow-up needs.
  • Assist with clinical decision-making for complex or high-acuity cases.

Crisis Response & Field Support

  • Participate in field responses as needed to support clinicians or manage high-risk situations.
  • Model trauma-informed, culturally responsive engagement with individuals and families.
  • Ensure clinical consistency across shifts and team members.

Workflow & Program Coordination

  • Support the Program Director in maintaining smooth daily operations for the New Rochelle team.
  • Participate in team meetings, case reviews, and internal coordination efforts.

Collaboration & Communication

  • Maintain strong communication with the Program Director and other MCRT leads across Yonkers and Mt. Vernon.
  • Support coordination with community partners, hospitals, and service providers as needed for participant care.
  • Represent the New Rochelle MCRT in internal discussions and cross-team initiatives.

Qualifications

  • LMSW certification required.
  • Minimum 2–3 years of clinical experience in crisis intervention, behavioral health, or related field.
  • Strong skills in risk assessment, crisis de-escalation, and clinical judgment.
  • Experience in mobile crisis, community-based services, or emergency response preferred. Excellent communication, organization, and teamwork skills.
  • Valid driver’s license and ability to travel within Westchester County.

Physical & Environmental Requirements

  • Ability to respond to community locations, homes, and field-based environments.
  • Exposure to unpredictable environmental conditions and emotionally charged situations.
  • Ability to sit for extended periods for documentation and administrative tasks.
  • Ability to lift up to 20 lbs and navigate stairs or uneven terrain during field responses.

Core Competencies

  • Clinical judgment and crisis assessment
  • Trauma-informed engagement
  • Flexibility and adaptability
  • Ethical decision-making
  • Collaboration and communication
  • Cultural humility
  • Field-based problem-solving
Reports to - Director - New Rochelle MCRT Team

 

About the Company

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People USA