Agile Programming Methodologies, Americans with Disabilities Act (ADA), AngularJS, Application Programming Interface (API), Architectural Design, Artificial Intelligence (AI), Automation, Best Practices, Business Solutions, CSS (Cascading Style Sheet), Change Management, Coding Standards, Communication Skills, Configuration Management, Continuous Improvement, Copy Editing, Cross-Functional, Customer Service Management, Customer Support/Service, Data Storage, Debugging Skills, Documentation, Flexible Spending Accounts, HTML5, Human Resources, IT Service Management (ITSM), ITIL (IT Infrastructure Library), JavaScript, Leadership, Legal, Lift/Move 25 Pounds, Multiplatform/Cross-Platform, Multitasking, Organizational Skills, Performance Analysis, Procedure Implementation, Production Support, Project/Program Coordination, Project/Program Management, Qualitative Analysis, Quantitative Analysis, Release Management/Engineering, Requirements Management, Risk Analysis, Scripting (Scripting Languages), Scrum Project Management and Software Development, Service Delivery, ServiceNow, Single Sign-On (SSO), Software Design, Software Development, Software Engineering, Status Reports, System Architecture, Systems Administration/Management, Team Lead/Manager, Team Player, Technical Leadership, Technical Support, Test Harness, Testing, Trend Analysis, Unit Test, Use Cases, User Interface/Experience (UI/UX), jQuery