Senior Service Desk Technician

Axelon

Phoenix, AZ

JOB DETAILS
SALARY
$20–$30 Per Hour
SKILLS
Asset Management, Atlassian JIRA, Customer Support/Service, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Inventory Management, Knowledge Base, Maintenance Services, Microsoft Active Directory, Time Management
LOCATION
Phoenix, AZ
POSTED
4 days ago

Summary:

  • Work Mode: Hybrid 3 days onsite/2 days remote
  • Hours Per Week: 40.00
  • Hours Per Day: 8.00
  • Days Per Week: 5.00
  • Full Time

Responsibilities:

  • Service Desk triage
  • Ticket incident resolutions
  • Service request resolutions
  • Projects
  • Inventory management
  • Asset management

Requirements:

  • Bachelor’s degree in IT or equivalent experience

Preferred Skills:

  • ITIL
  • Jira
  • O365
  • Active Directory
  • CMDB
  • Knowledgebase
  • Asset Management
  • Troubleshooting
  • Customer Service
  • Time Management

About the Company

A

Axelon