Senior Service Account Manager

The SSAM will be the primary contact in the entire estimating process on content and scope of each estimate they produce. SSAM will be responsible for his team of SAMs, RPE, and SA-T. They are the SSAMs direct reports. Their sales activity, etc., are the SSAMs direct responsibility to monitor and grow the teams customer share.

Responsibilities include but are not limited to:

• Field observations and inspections
• Onscreen estimating
• Proposal writing
• Detail review
• Client interactions
• Change order management
• Association involvement on committees within associations

As the SSAM, they will be responsible for contract scope verification, client relationship, and overall project engagement from start to finish. This includes coordinating and leading client education and client meetings.

Must have a specific understanding of the construction process for new construction and remedial projects within the scope of work codes, wind uplift pressures, thermal and moisture intrusion, materials, and methods, etc.

The SSAM will be responsible for sales of remedial work on jobs of $150,000 and greater.

Experience If applicant does not have a four-year degree, they must have a minimum of ten years of construction experience with at least five years of estimating experience.

Skills Estimating software proficiency Microsoft Office English speaking Bilingual (preferred)

Abilities

• Must meet all requirements of SAM
• Ability to interpret, understand, and train others on construction documents
• Understand specific construction items as listed in Job Description
• Exceptional written and oral communication skills
• Problem-solving and dispute resolution skills
• Strong work ethic and self-starter
• Advanced negotiation and relationship building skills
• Has current client base
• Career ambition to move up within Chamberlin
• Strong time management skills able to help manage employees and projects

Must have a valid drivers license Must be authorized to work in the United States Must be able to climb scaffolding, stairs, ladders, standing, stooping, bending, lifting, etc. Must be able to lift 50lbs, including set up ladders and work in inclement weather conditions

Education Required Four-year college degree or equivalent work experience

Chamberlin Roofing and Waterproofing seeks and values people of all backgrounds because every employee, customer, and business partner is important. Chamberlin is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, and related conditions, disability, protected veteran status, or genetic information.

Chamberlin is committed to complying with EEOC, including those requirements set out in this link regarding employee rights.