Senior Scrum Master

Wells Fargo & Co

Charlotte, NC

JOB DETAILS
SKILLS
Agile Modeling, Agile Programming Methodologies, Analysis Skills, Backlog Prioritization, Certified ScrumMaster, Coaching, Communication Skills, Conflict Resolution, Consulting, Continuous Improvement, Cross-Functional, Delivery Management, Improvement Metrics, Leadership, Machine Tool, Matrix Management, Metrics, Process Improvement, Product Engineering, Progress Reports, Project Management Certification, Project Management Professional (PMP), Project/Program Management, Regulations, Regulatory Compliance, Risk, Risk Management, Schedule Development, Scrum Project Management and Software Development, ScrumMaster, Servant leadership, Sprint Planning, Sprint Retrospective, Standup Meetings, Team Lead/Manager, Technical Support
LOCATION
Charlotte, NC
POSTED
3 days ago

Description

Title: Senior Scrum Master

Location: Charlotte, NC

Duration: 12 months

Work Engagement: W2

Work Schedule: Hybrid 3 days in office/2 days remote

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Scrum or Agile. Review and analyze complex multi-faceted, larger scale, or longer-term Scrum Master challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: Scrum or Agile experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Key Responsibilities:

  • Scrum & Agile Delivery Leadership
  • Serve as the Scrum Master for one or more Agile delivery teams, coaching teams to adopt and continuously improve Agile and Scrum practices.
  • Facilitate core Scrum ceremonies including sprint planning, backlog refinement, daily stand ups, sprint reviews, and retrospectives.
  • Ensure teams understand and adhere to Scrum values, Agile principles, and the definition of done.
  • Protect the team from external distractions and remove impediments that impact delivery and team effectiveness.

Project Management & Delivery Oversight

  • Apply project management expertise to support planning, sequencing, and coordination of work across sprints, releases, and milestones.
  • Identify, track, and manage delivery risks, issues, and dependencies across teams and stakeholders.
  • Support release planning and cross team coordination in complex delivery environments.
  • Provide transparent status reporting on progress, risks, and outcomes to leadership and stakeholders.

Product Owner & Stakeholder Partnership

  • Partner closely with Product Owners to ensure backlog readiness, prioritization, and alignment to business value.
  • Help translate business objectives into actionable, well defined user stories and acceptance criteria.
  • Facilitate communication between delivery teams, product owners, engineering leaders, and business stakeholders.
  • Escalate risks and impediments appropriately while promoting timely resolution.

Metrics, Continuous Improvement & Coaching

  • Use empirical data and Agile metrics (e.g., velocity, predictability, flow, throughput) to assess team maturity and identify improvement opportunities.
  • Coach teams on continuous improvement practices and facilitate retrospectives that drive measurable outcomes.
  • Guide teams in interpreting metrics responsibly, focusing on value delivery rather than vanity metrics.
  • Promote learning, collaboration, and knowledge sharing within and across Agile teams.

Scaling, Governance & Enterprise Alignment

  • Support teams operating within scaled Agile or multi team environments, managing cross team dependencies and alignment.
  • Ensure Agile delivery aligns with enterprise governance, risk, and compliance expectations.
  • Maintain required Agile artifacts and ensure teams are properly registered and represented in enterprise Agile tooling and reporting systems.
  • Key Requirements:
  • Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
  • Experience working in Agile delivery environments.
  • Hands on experience as a practicing Scrum Master.
  • Prior experience in project management, program management, or delivery management roles.
  • Experience supporting technology or data driven teams in complex, matrixed organizations.

Agile & Project Management Skills

  • Strong understanding of Scrum, Agile principles, and servant leadership.
  • Demonstrated ability to manage scope, schedule, risks, and dependencies while working in an Agile model.
  • Experience facilitating cross functional collaboration and resolving delivery impediments.
  • Proficiency using Agile delivery metrics to drive transparency and improvement.

Communication & Leadership

  • Strong facilitation, coaching, and conflict resolution skills.
  • Ability to communicate effectively with delivery teams, product owners, and senior stakeholders.
  • Proven ability to influence without authority and lead through collaboration.

Preferred / Nice to Have

  • Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification.
  • Project Management Professional (PMP) or similar project management certification.
  • Experience working in scaled Agile frameworks or large enterprise Agile transformations.
  • Experience supporting regulatory driven or highly governed environments

About the Company

W

Wells Fargo & Co

We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Financial Services
FOUNDED
1852