Senior Salesforce Administrator

Senior Salesforce Administrator

No third parties, C2C, or 1099 arrangements will be considered at this time

Location: Remote

Employment Type: Full-Time

Salary: $105,000 - $125,000

About the Role

We're looking for a seasoned Senior Salesforce Administrator to serve as a key steward of our Salesforce ecosystem. In this role, you'll own platform stability, scalability, and usability-balancing day-to-day operational support with strategic enhancements that move the business forward.

You'll thrive here if you enjoy untangling complex problems, improving systems through thoughtful configuration, and supporting a steady stream of users who rely on Salesforce to do their best work. This role plays a critical part in ensuring our Salesforce platform remains reliable, secure, and aligned with evolving business needs.

What You'll Do

Salesforce Platform Ownership

• Administer Salesforce security and access models, including users, roles, profiles, permission sets, and sharing rules, ensuring compliance with governance and security standards.
• Design, configure, and maintain scalable Salesforce solutions using declarative tools such as Flow, validation rules, custom objects, and page layouts.
• Configure and support Salesforce Field Service, including Field Service Mobile (FSM), ensuring optimal usability for field technicians and alignment with operational workflows.
• Actively monitor platform health and performance, proactively recommending improvements to automation, stability, and user experience.

Support & Troubleshooting

• Serve as an advanced support resource for Salesforce-related issues, resolving complex cases through structured investigation and root-cause analysis.
• Function as an escalation point for high-impact or technically challenging problems, ensuring timely resolution and clear communication with stakeholders.
• Provide high-volume end user support, managing a steady intake of requests across multiple business

  All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.