Senior Salesforce Administrator

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Job Type

Full-time

Description

Trans Lease, Inc., a leading equipment financing and leasing organization, is seeking an experienced Senior Salesforce Administrator / Salesforce Lead to own and advance our Salesforce environment. This is a senior, highly autonomous role: rather than simply executing delegated tasks, you will independently gather requirements, design solutions, and build them declaratively across a sophisticated, integration-rich org.

Beyond administration, this position carries a strong business analysis and user-experience focus. You will partner directly with stakeholders across the organization to understand how our business works, translate operational needs into well-designed Salesforce solutions, and ensure those solutions are intuitive for the people who use them every day. You will also play a central role in our upcoming portfolio management platform implementation, where you will be expected to wear many hats - analyst, designer, builder, and tester - and ramp quickly on our business processes.

Benefits:

• Medical, Dental, and Vision Insurance
• Life (Voluntary and Employer Paid) and Disability Insurance
• 401(K) with company match beginning with your first contribution.
• HSA and/or FSA, as applicable
• Paid Time Off, Sick Time, and Company Paid Holidays
• Employee Car Discount Program

Key Responsibilities:

Salesforce Administration & Solution Ownership

• Own day-to-day administration of the Salesforce org, including user, profile, role, permission set, and security management.
• Manage incoming Salesforce user tickets, providing a high level of service to our team's internal customers.
• Independently design, build, and maintain declarative solutions - Flows, dynamic page layouts, validation rules, reports, and dashboards - from requirement through deployment.
• Own data quality and management, including imports, exports, deduplication, and ongoing cleanup; define and enforce data standards.
• Manage release and change processes, including sandbox strategy, testing, and deployment of new functionality.
• Monitor system performance, proactively identify issues, and resolve them with minimal oversight; coordinate with our Apex development contractor when programmatic work is required.

Business Analysis

• Partner with stakeholders across Operations, Collections, Sales, and Leadership to understand, document, and prioritize business requirements.
• Translate operational and business needs into clear functional specifications and well-scoped Salesforce solutions.
• Map current-state processes, identify inefficiencies, and recommend improvements that reduce manual work and strengthen data integrity.
• Quickly develop a working understanding of Trans Lease's business model, lease lifecycle, and cross-functional workflows.

User Experience & Process Design

• Design intuitive, user-centered page layouts, Lightning pages, and Flow experiences that minimize clicks and reduce user error.
• Apply UX best practices to ensure adoption - prioritizing clarity, consistency, and ease of use across the org.
• Gather and incorporate end-user feedback to iteratively refine the experience after deployment.

Implementation Support

• Serve as a key contributor to the 2027 portfolio management platform implementation - supporting requirements gathering, solution design, integration coordination, UAT, and change management.
• Help ensure Salesforce and new platform data and processes align cleanly through and beyond the migration.

Quality Assurance & Documentation

• Coordinate and perform detailed QA and User Acceptance Testing (UAT) of new solutions and integrations, and document results.
• Create and maintain documentation of configurations, processes, and system changes.
• Develop user guides, SOPs, and training materials for end-users across Salesforce and its integrated platforms.

DocGen Template Management

• Create, modify, and manage Nintex DocGen (Drawloop) templates, ensuring accuracy, efficiency, and alignment with business requirements; troubleshoot and optimize as needed.

Collaboration, Communication & Accountability

• Communicate effectively with cross-functional teams and leadership; provide training and support to end-users.
• Prioritize and manage your own workload against deadlines, tracking work in the team's project management tooling (ClickUp).
• Stay current on Salesforce best practices, releases, and certifications, and bring forward proactive recommendations.

Requirements

Required Qualifications:

• 5+ years of Salesforce Administrator experience with strong, hands-on declarative expertise (Flow Builder, Lightning App Builder, security model, reporting).
• Working knowledge of SOQL and relational database structure.
• Demonstrated business analysis capability - eliciting requirements, documenting processes, and translating needs into solutions.
• Demonstrated UX / process design sensibility, with examples of building intuitive, well-adopted Salesforce experiences.
• Proven ability to operate autonomously - owning solutions end-to-end with minimal direction.
• Ability to ramp quickly on a new and complex business domain.
• Strong documentation, organization, time-management, and accountability skills.
• Proficiency in Microsoft Excel and Word; excellent verbal and written communication.
• Salesforce Administrator Certification.
• Valid Driver's License and MVR in good standing.
• Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.

Preferred Qualifications:

• Advanced Administrator, Platform App Builder, and/or Salesforce Business Analyst certification.
• Experience in the equipment financing and leasing industry.
• Experience supporting a major platform implementation or data migration.
• Familiarity with Nintex DocGen (Drawloop).
• Experience with ClickUp, Jira, or Asana, and with process-diagramming tools such as Lucidchart.
• Familiarity with Power BI or Tableau.
• Basic Apex literacy (a plus - dedicated Apex development is handled by a contractor).

Why Join Us?

• A senior, high-autonomy role with real ownership of the Salesforce platform.
• A seat at the table for a major, business-critical platform implementation.
• A collaborative, supportive Technology team and direct partnership with the Director of Technology.
• Access to ongoing professional development and Salesforce training resources.
• Competitive compensation and a full benefits package.

Job Details:

• Type: Salary
• Compensation Range: $80,000 - $110,000
• Reports To: Director of Technology
• Closing Date: When Filled

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