Senior Sales Manager - The Roosevelt, A Waldorf Astoria Hotel

Hilton Worldwide Holdings Inc

New Orleans, LA

JOB DETAILS
SKILLS
Blog, Business Analysis, Coaching, Contract Negotiation, Customer Relations, Customer Satisfaction, Exceeded Sales Goal, Food Services, Food and Beverage Industry, Leadership, Marketing, Performance Analysis, Proposal Writing, Rentals, Sales, Sales Analysis, Sales Cycle, Sales Management, Sales Prospecting, Sales Qualification, Sales Strategy, Service Delivery, Strategic Planning, Team Lead/Manager, Team Player, Warehousing
LOCATION
New Orleans, LA
POSTED
26 days ago

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Senior Group Sales Manager to join the team!

Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city''s most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.

Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.

We are looking for an individual with an upbeat, outgoing personality to join our Sales & Marketing team.

The Senior Group Sales Manager for the Roosevelt Hotel will serve as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel/s. Develops sales plans and strategies to meet or exceed established revenue and room night goals. Works with various departments to ensure requested services are provided to customers.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

#LI-MD1

Here''s what you''ll do during a typical day:

  • Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
  • Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
  • Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
  • Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
  • Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
  • Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
  • Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Here''s what you''ll do during a typical day:

  • Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
  • Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
  • Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
  • Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
  • Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
  • Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
  • Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

About the Company

H

Hilton Worldwide Holdings Inc