Senior Risk & Compliance Manager, Transportation Risk and Compliance

Amazon.com Inc

Arlington, VA

JOB DETAILS
SKILLS
Alliance/Partner Management, Analysis Skills, Auditing, Bug Tracking/Defect Management, Business Growth, Business Model, Business Practices, Communication Skills, Contract Requirements, Corrective Action, Cross-Functional, Customer Experience, Finance, Human Resources, Improvement Metrics, Insurance, Leadership, Legal, Legal Standards, Maintain Compliance, Mentoring, Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project Tracking, Public Safety, Regulations, Risk, Risk Analysis, Risk Management, Staff Development, Strategic Planning, Team Lead/Manager, Time Management, Willing to Travel, Writing Skills
LOCATION
Arlington, VA
POSTED
30+ days ago

Want to help Earth's most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon's brand?

In this role, you will work closely with Amazon"s Last Mile transportation businesses to build strategic initiatives and frameworks that support carrier partners in meeting legal and contractual obligations relating to business practices, employee wages, and insurance standards. Within your program, you will be expected to apply risk and control concepts to new and existing business models, clearly and concisely communicate identified findings to senior leadership, and partner with cross-functions teams to design workflows in support of risk-reduction activities. You will set program objectives, assign appropriate metrics that measure success, and drive business changes that reduce risk. The role will require the management and development of independent team members, and high-level strategic thinking to deep-dive analytical problem solving while thinking big. You must be comfortable dealing with ambiguity and enjoy working on different problems every day.

This position requires the ability to travel periodically.

Key job responsibilities

  • Leading and developing a team of risk assessment managers. Mentoring your staff, helping them develop their skills, encouraging new professional experiences, and satisfying their career goals.
  • Ability to define, develop, and implement risk programs and drive improvements quantified with metrics.
  • Ability to lead, monitor and drive projects through to completion on time.
  • Ability to establish successful partnerships with internal and external teams to execute tactical initiatives.
  • Demonstrable excellent communication skills (written and verbal).
  • Demonstrable problem-solving skills using data and insights to drive tactical business decisions.

A day in the life

The Sr. Risk & Compliance Manager will work collaboratively with business stakeholders, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions. The individual will lead a team of auditors who execute inspection activities, provide carriers with consultative support to identify opportunities for improvement, develop corrective action plans to address audit defects, and manage those remediation plans to closure.

About the team

Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon's transportation businesses across 20 countries. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles