Senior Research Analyst (2365-437)

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

About the Role

The Senior Research Analyst provides advanced research support to the Firm's attorneys and business professionals by delivering high‑value legal, business, and industry research across all practice areas. In addition to handling complex and high‑risk research requests, the Senior Research Analyst serves as a leader in AI‑enabled research, mentoring team members, guiding attorneys on responsible and effective use of AI tools, and helping shape research workflows, standards, and best practices. This role plays a critical part in sustaining research quality, driving innovation, and supporting firmwide strategic initiatives.

What You Will Be Doing

• Deliver complex, high‑stakes legal and business research for attorneys and senior firm leadership using a wide range of digital and print resources; bill research time to client matters as appropriate.
• Serve as a lead research resource for assigned practice groups, business professional teams, or strategic initiatives, providing subject‑matter expertise and consultative support.
• Act as a subject‑matter expert and internal leader in AI‑powered research tools, guiding attorneys on effective and responsible adoption, validating AI‑generated outputs, and advising on appropriate use cases.
• Mentor and train Research Analysts, including coaching on advanced research techniques, AI‑assisted research workflows, quality standards, and professional development.
• Support onboarding and ongoing education for attorneys, including AI research training, best practices, and risk awareness.
• Monitor news, litigation activity, and legislative and regulatory developments; lead or contribute to alerts, updates, newsletters, and internal communications.
• Maintain advanced knowledge of the library's digital platforms, print collections, interlibrary loan networks, and document delivery services; demonstrate deep proficiency in search strategy, database functionality, and licensing considerations.
• Participate in and often lead evaluation of research tools, including pilots, product comparisons, vendor discussions, feedback analysis, and preparation of recommendations for leadership.
• Partner closely with the Director and Research & Reference Services Manager on departmental strategy, process improvements, AI governance, and special projects.
• Provide coverage for email monitoring and ensure adherence to internal workflows, service standards, and request‑handling procedures.
• Contribute to the Firm's Service Excellence culture by modeling professional, solution‑oriented support and maintaining strong relationships with attorneys, business professionals, and external vendors.
• Serve as a lead research resource for assigned practice groups, business professional teams, or strategic initiatives, providing subject‑matter expertise and consultative support.