Senior Receptionist

This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793. Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Pride Health is hiring a Senior Receptionist to support our client's healthcare facility in Worcester, MA.

Interested? Apply Today! 
 
Job Details: 
Schedule:   Monday–Friday: 12:00 PM – 8:00 PM
Every Other Weekend: Saturday & Sunday, 9:00 AM – 5:00 PM
Orientation (Week 1–2): Monday–Friday, approximately 8:00 AM – 5:00 PM
Location:   Worcester, MA 01610
Job Type:  Local contract
Contract Length:  5-week contract (possibility to extend)
Pay Range:  $32 - $36 per Hour on W2.
*Pay offered is based on experience, expertise, credentialing, and education.  
 

• This is a crisis staffing assignment, and schedules and/or work locations may adjust based on operational needs.
• Must be available for evenings and every other weekend
• Must be willing to float to Community Healthlink locations within a 35-mile radius
• Reliable transportation required.
• No RTO preferred.

Duties: 

• Greet and check in/check out patients.
• Register patients and verify insurance coverage.
• Schedule appointments and manage patient records.
• Process prior authorizations and collect copays.
• Maintain accurate documentation in Epic or a comparable EMR.
• Provide excellent customer service while supporting daily clinic operations.

Requirements: 

• High School Diploma or GED.
• Minimum of 2 years of recent medical front desk or patient access experience.
• Experience with patient registration, insurance verification, appointment scheduling, prior authorizations, and copay collection.
• Proficiency with Epic or a comparable electronic medical record (EMR) system.
• Previous experience in a high-volume outpatient clinic or physician practice.
• Comfortable working in a fast-paced behavioral health environment.
• Flexible to float within a 35-mile radius as needed.
• Reliable transportation required.
• Availability to work the assigned schedule, including every other weekend.

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
Fair Chance Employment
Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. 
 
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
 
Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.

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