Senior Property Claim Specialist - Homeowners and Dwelling Fire

• Adjust reserves and provide recommendations to ensure reserving activities are consistent with corporate policies.
• Communicate promptly and professionally with all parties when answering questions and gathering claim information.
• Review and make necessary changes and adjustments to estimates.
• Contact and/or interview insureds to obtain additional information to evaluate claims in a timely manner.
• Enter claim payments, reserves into computer system by inputting concise and accurate file documentation.
• ISO claim input and reporting.
• Investigate, evaluate, and negotiate settlement while applying technical knowledge and human relations skills to effect fair and prompt resolution of cases which will result in a reduced loss ratio.
• Maintain claim files with professional notes, claim summary, detailed analysis, and specific action plan with target dates.
• Adhere to company service standards. Provide both internal and external written correspondence in a thorough professional manner.
• Successfully handle various types of claims with the ability to handle both core and large loss claims.
• Pay and process claims in a timely fashion, and within designated authority level.
• Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
• Make timely, fair, and reasonable claim disposition within the states’ good faith claims handling guidelines and regulations.
• Assist in the training, supervision and mentoring of fellow team members on phone scoping, writing estimates of repair, and virtual claim technology.
• Review and write estimates of repair for pass-through claims up to large losses.
• Perform other duties as assigned by management and mentor.

• A college degree (preferred).
• Large loss experience (preferred).
• 10+ years’ experience managing and handling Homeowners and Dwelling Fire claims at an insurance carrier or Third-Party Administrator.
• Continued insurance education and/or designations.
• Xactimate knowledge.
• Construction knowledge.
• Ability to scope property losses. 
• An in-depth comprehension of insurance contracts and application of coverages.
• Ability to identify subrogation and salvage opportunities.
• Ability to work under pressure, especially in the event of a storm or catastrophe (CAT).
• A strong team player with initiative and ability to effectively multi-task.
• Must communicate professionally with excellent verbal and written skills.
• Responsive customer service orientation.
• Computer skills with working knowledge of company software programs.
• Detail-oriented with excellent organizational skills.
• Must secure licenses in NY and all other required states where Kingstone polices are written (Kingstone will cover license costs for all staff).
• Strong negotiation and settlement skills.
• Experience working in a heavy Public Adjuster environment with strong conflict resolution skills.

• Comprehensive health benefits
• Life and disability insurance
• 401(k) with company match
• Paid parental leave
• Paid vacation, paid holidays, and birthday off
• Peer recognition program

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