Senior Project Manager (Saginaw, MI)

Location: Saginaw, Michigan (on site preferred; potentially hybrid)

If you’re a senior-level project manager who likes to own the plan and drive it to the finish line, you’ll feel at home at Morley.

As a Senior Project Manager, you’ll lead the simultaneous execution of multiple complex, cross-functional initiatives for our Business Process Outsourcing (BPO) group, supporting Fortune 500 clients. You’ll bring clarity and discipline to timelines, risk management and change efforts – while partnering with people who show up with a positive, roll-up-your-sleeves mindset and a shared focus on getting it done.

The Senior Project Manager serves as a primary point of accountability for project performance, stakeholder communication and continuous improvement across assigned initiatives.

This is an on-site role, with potential for a hybrid schedule for the right candidate. 

What You’ll Do
Project Planning & Execution

• Develop comprehensive project plans, schedules and deliverables based on approved statements of work and business requirements
• Identify, secure and coordinate resources (team members, subject matter experts and leadership stakeholders)
• Lead project meetings and ensure alignment on goals, roles, timelines and success metrics
• Track progress and proactively adjust timelines, resources or scope as needed to maintain delivery commitments
• Hold team members accountable for completing tasks and deliverables on time
• Manage critical path activities so milestones and outcomes aren’t compromised
• Provide clear project status updates, including dashboards and report card measures as needed

Risk, Issue & Change Management

• Identify risks early and create mitigation strategies based on project complexity and risk profile
• Track issues, drive resolutions and escalate when needed to protect outcomes
• Manage scope changes through formal change control processes to stay aligned with contractual and business expectations

Stakeholder & Client Communication

• Serve as the main point of contact for project status, risks and deliverables
• Prepare and deliver regular status reports to internal leaders and client stakeholders
• Keep communication clear and timely across cross-functional teams to maintain alignment and accountability

Quality Assurance & Governance

• Ensure quality assurance checkpoints are completed in accordance with organizational standards
• Confirm deliverables meet defined requirements before milestone or final delivery
• Maintain accurate project documentation in the right systems throughout the project lifecycle

Project Closeout & Continuous Improvement

• Lead formal project closeout activities, including final reporting and documentation validation
• Confirm all contractual and operational requirements are complete
• Capture lessons learned and recommend improvements for future projects
• Secure project approvals and signoff from key stakeholders

Leadership & Collaboration

• Coach and mentor project team members and project managers as needed
• Model strong accountability, problem-solving and decision-making
• Collaborate effectively across operations, IT, finance, compliance and other teams
• Build cohesion across functional groups and keep teams focused on outcomes
• Celebrate milestones and recognize contributions and performance

Location 

Our office is a friendly, casual environment in Saginaw Township, close to shopping and restaurants. You’ll have access to our free on-site workout facility and enjoy perks such as tickets to local events.

Questions Before You Apply? 

Required Skills

• Strong skills in project planning, risk management and mitigation, and stakeholder communication
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Strong written and verbal communication skills
• Strategic thinking with strong execution discipline
• Attention to detail with a focus on outcomes
• Ability to lead and influence across cross-functional teams

Eligibility Requirements

• Bachelor’s degree in business, project management or a related field (or equivalent experience)
• Proven experience managing complex, multi-workstream projects
• Able to work on site at our office in Saginaw, Michigan, as needed
• Able to work the following hours: 
  • Monday - Friday, 8 a.m. to 5 p.m. Eastern time
  • Flexible to support after standard work hours or on weekends if needed to complete high-priority projects or accommodate client schedules 

Preferred

• Project Management Professional (PMP) or equivalent certification
• Experience managing client-facing or contract-based projects
• Experience in business process outsourcing (BPO), operations, technology or service delivery environments
• Project management software experience in systems such as Asana, MS Project, Jira, etc.

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

• 24/7 online access to doctors through Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact

talentacquisition@morleynet.com

Thank you for your interest in Morley.

Notices

• Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
• Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
• Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy