Senior Project Manager - Martech

As a Senior Project Manager within the Martech organization at Wynn, you will lead complex, high-visibility initiatives that support our marketing technology ecosystem, including Braze, custom built applications, and others as identified.

Success in this role requires not only strong project management expertise, but also a solid understanding of marketing operations, customer engagement technologies, and how Martech capabilities drive business outcomes. You will be expected to take ownership of projects, operate with a high level of accountability, and thrive in a collaborative, fast-moving environment. Exceptional communication, organization, follow-through, and documentation skills are essential.

Key Responsibilities

• Lead the successful delivery of multiple Martech projects, managing resources, scope, schedule, budget, risks, communications, and quality.
• Ensure all project team members understand the overall scope and their individual contributions, especially across marketing, Martech, and technical teams.
• Drive issue resolution by proactively identifying blockers, escalating when necessary, and ensuring timely solutions.
• Assess user and marketing requirements, identify gaps, and recommend effective technical and operational solutions.
• Provide accurate, timely, and transparent project status updates to stakeholders, ensuring alignment and expectation management.
• Proactively identify, communicate, and mitigate risks to ensure successful project delivery.
• Maintain detailed project plans and schedules, ensuring all work aligns with agreed-upon timelines and deliverables.
• Apply project management best practices and methodologies (PMI, Waterfall, Agile) to achieve defined objectives.
• Track and manage project budgets, including burndown and forecasting throughout the lifecycle.
• Manage and coordinate with external vendors supporting Martech initiatives.
• Foster strong cross-functional relationships and promote a collaborative, solutions-oriented team culture.
• Minimum 3 years of project or program management experience, ideally with full development lifecycle exposure.
• Experience working within Martech, marketing operations, CRM, or customer engagement platforms strongly preferred.
• PMP or Scrum Master certification preferred.
• Experience in hospitality or gaming industry IT project management is a plus.
• Demonstrated ability to build strong relationships and contribute to a positive, collaborative team environment.
• Outstanding written and verbal communication skills, with the ability to communicate effectively across technical and business audiences, including senior stakeholders.
• Strong vendor management and cross-functional coordination skills.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
• Comfortable operating in a fast-paced environment with shifting priorities.
• Creative problem-solver who seeks innovative solutions to complex technical and business challenges.
• A proactive, accountable team player who takes ownership and consistently strives for excellence.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.