Senior Project Director

Introduction

This position will work in Richmond, VA. Candidates must live near or willing to relocate to Richmond, VA. 

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Senior Project Director with Parallon you can be a part of an organization that is devoted to giving back!

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Senior Project Director to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Parallon Senior Project Director is responsible for prioritizing, assigning, and overseeing the successful completion of multiple projects / programs / portfolios across multiple service center locations or business units across the Parallon Project Management client base.

The Senior Project Director is also responsible for organizing, managing, and monitoring the successful development and implementation of all project controls for projects or programs assigned directly to them, as well as oversight of the projects/programs under their teams that may cross multiple business areas or service centers. This includes the creation and maintenance of project plans, toolkits and other project control processes in compliance with project control minimum standards defined by the Parallon Project Management Office (PMO), including, but not limited to the production of Parallon project and program status reports and deliverables management activities.

The Senior Project Director will be responsible for documenting and analyzing project workload across multiple resources, making project assignments, developing and completing job descriptions, performing competency assessments, and executing related action plans for team members.

The Senior Director requires a refined set of skills, including leadership and mentoring skills, communication skills, analytical skills, and critical thinking skills. The Senior Director must be able to develop and deepen existing client relationships and facilitate project management integration into addressing strategic business needs across multiple service centers or business areas. This individual must be able to anticipate, quickly address, and make correct decisions in a fast-paced, dynamic environment, as well as have a demonstrated strong commitment and willingness to do what it takes to get the job done. Moderate to heavy travel may be required.

 What you will do in this role:

• Actively communicate with stakeholders to manage multiple project Business Owner(s) and team member(s) relationships to accomplish project activities across multiple business groups.
• Prioritize, assign, and oversee multiple projects and programs.
• Author/facilitate strategic documents such as Project or Program Charters, Assessments, Education and/or Communication plans, and detailed project plans, and present project updates/presentations to Business Owners and leaders at multiple levels within the organization.
• Proactively ensure that Parallon project controls are followed for assigned projects.
• Create and maintain the on-boarding process for new staff to ensure all new employees are educated on standard Parallon Project Services processes and standards, as well as business processes and procedures related to the various business units that are supported.
• Proactively identify and resolve issues; manage project/program deliverables, manage and mitigate risk, and ensure change control process for assigned projects and programs across the multiple business entities supported.
• Manage staff (some of whom will be based in other locations) to assure quality of work and integration of team members’ work, to include documenting employee goals, conducting performance reviews for staff as directed, completing competency assessments and action plans for all team members, and ensuring current succession plans are in place for all employees within their assigned organization.
• Mentoring and developing staff in project management skills, as well as functional, technical, and behavioral competencies as required for each job function.
• Facilitate decision-making that is required for progress on assigned programs / projects.
• Assure quality to ensure projects and programs meet all auditing expectations.
• Facilitate the utilization of project implementation documentation, including implementation toolkits and migration schedules.
• Serves as a key change agent for enterprise-wide initiatives, analyzing organizational change implications and recommending methods for managing, communicating, and minimizing the impact to facilities and other areas impacted by change.
• Support the facilitation of programs/projects, as well as manage staffing risks, to ensure proper management of risks and their impact on business initiatives within the organization.
• As a senior member and strategic leader of the Parallon Project Management team, the Senior Project Director is also responsible for building strong relationships with internal (and external when necessary) customers in the business areas and for delivering products and services to meet their needs. Investigates and understands client needs and develops plans to meet those needs. Ensures plans are in place within each business area or service center supported to ensure client effectiveness and monitors their effectiveness.

What qualifications you will need:

• Bachelor’s Degree in Business Administration, Healthcare Management/Administration, or other comparable Bachelor’s Degree (may be substituted with 7 to 10 years relevant experience).

• Master’s Degree preferred
• 5-8 years project management experience in managing multiple projects and programs to successful completion across multiple hospitals, business offices, or health systems, preferably in healthcare revenue cycle
• Minimum of 5 years of management experience
• Experience leading large, enterprise-scale projects or programs preferred
• Healthcare, hospital systems, hospital, supply chain, workforce management, financial services, technical/systems experience a plus
• HCA, HealthTrust, or Parallon experience a plus
• PMP certification is preferred, but not required
• LEAN and/or SIX SIGMA certification a plus, but not required 

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Senior Project Director opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.