Senior Program Manager- SparkAI

Adecco Group A.G.

London

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Automation, Business Support, Campaigns, Candidate Screening, Change Management, Communication Skills, Consulting, Cross-Functional, Customer/Client Research, Diversity, EEO Regulations, Ecosystems, English Language, Establish Priorities, Event Management, Facebook, Functional Programming Languages, Futures, Global Branding, International Business, Italian Language, Leadership, Legal, LinkedIn, Literacy, Matrix Management, Metrics, Network Programming, Onboarding, Phishing, Program Planning, Project/Program Management, Quality Metrics, Risk, Short Messaging Service (SMS), Storytelling, Team Player, Thought Leadership, Time Management, Use Cases, YouTube
LOCATION
London
POSTED
30+ days ago

Senior Program Manager- SparkAI at The Adecco Group

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Senior Program Manager- SparkAI

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Madrid, Spain

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Job ID NE03474 Primary Location NAM Business Unit The Adecco Group Department Strategy Work ModeHybrid

About the role

About SparkAI

SparkAI is the Adecco Group's global function responsible for accelerating safe, high-impact AI adoption and building AI skills and literacy across the organization. SparkAI develops learning programs, tools, ambassador communities, and enablement initiatives that support transformation at scale. The Senior Program Manager will play a pivotal role in shaping how our workforce learns, adopts, and activates AI.

Position Summary

The Senior Program Manager, SparkAI will lead the design, development, and execution of global AI skilling, literacy, and enablement programs. This role combines program design, learning experience development, AI product enablement, and change management. The ideal candidate is deeply knowledgeable about AI, passionate about capability building, and skilled in orchestrating complex cross-functional programs that reach thousands of learners.

This leader will also play a key role in driving AI adoption across tools and solutions-supporting teams, business units, and the SparkAI Ambassador Network in building confidence, competency, and responsible usage.

What you'll be doing

Program Design & Development (AI Skilling, Literacy & Development)

  • Working with our Senior Learning Solutions Manager to build and evolve a multi-tiered AI learning ecosystem, including foundational literacy, role-specific learning, advanced pathways, and certification programs.
  • Help translate the AI strategy into scalable learning programs, toolkits, and resources informed by user insights and business needs.
  • Collaborate with L&D, Product, ITD, HR, and business units to embed AI competencies across the employee lifecycle.

AI Adoption & Activation

  • Partner with product teams and business leaders to support adoption of AI-enabled tools (e.g., copilots, content AI tools, automation features).
  • Drive activation through playbooks, onboarding flows, internal campaigns, live enablement sessions, and feedback loops.
  • Work closely with the SparkAI Ambassador community to localize adoption and surface real-world use cases.
  • Support business teams in identifying AI opportunities, overcoming adoption barriers, and using tools responsibly.

Program Management & Delivery

  • Lead end-to-end program planning, execution, stakeholder management, and measurement.
  • Manage timelines, governance, risk, communications, and cross-functional alignment.
  • Ensure programs are scalable across regions and functions, with consistent quality and measurable outcomes.
  • Establish impact metrics and continuously optimize programs based on data and feedback.

Change Management & Communications

  • Develop change and communication strategies that build trust, address concerns (e.g., job displacement fears), and promote responsible, confident use of AI.
  • Craft compelling narratives that make AI approachable, practical, and relevant.

About you

  • 5+ years in program management, L&D, digital transformation, or AI-adjacent fields.
  • Experience designing large-scale learning or capability-building programs.
  • Strong understanding of AI concepts-especially applied AI, generative AI, and responsible AI.
  • Proven ability to engage stakeholders across global, matrixed organizations.
  • Excellent communication, facilitation, and storytelling skills.
  • Comfort working in fast-moving environments with evolving technologies.
  • Experience working with ambassador networks, change programs, or community enablement is an asset.

Why choose us?

It's an exciting time to be part of our team. At the Adecco Group, our purpose - making the future work for everyone - inspires and connects us all. Through our three global business units (GBU) - Adecco, Akkodis and LHH - we deliver expertise in talent and technology, enabling organizations to succeed and people to thrive.

We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. We embody our core values: Courage, Collaboration, Customer at the Heart, Inclusion, and Passion in everything we do.

Growth and Development

You will have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways, achieving total balance between their jobs and their lives. We offer world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge, and expertise to grow together. Here, you can be yourself, and we aim to build on the attributes that make you, you.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

Inclusion

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.

Interview Process

Our interview process includes an initial phone screening, followed by a virtual round of interviews with Hiring Manager, HR team and senior leaders. This process helps us understand your fit within our team and allows you to ask questions about the role and our company. If you are a visionary leader with a passion for learning and development, we invite you to join us in making the future work for everyone.

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.

Posting date: 29-04-2026

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Get to Know Us

We don't tick boxes - we think outside them. At the Adecco Group, we lead the way in enabling organisations to adapt to a changing world of work and ensuring the future employability of people. Our purpose of making the future work for everyone, means we prioritise putting people first, providing autonomy and support to enhance productivity and growth. Every year, our 50,000+ employees worldwide enable millions of people to succeed in the world of work. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers.

Diversity & Inclusion at The Adecco Group Diversity of thought and talent helps us thrive.

Diversity & Inclusion at The Adecco Group

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture Be supported to succeed - on and off the clock.

Culture

Our "people first" approach means prioritising the wellbeing of our colleagues, always. Employee wellbeing has never been more important, and we continuously work to improve how we support our people to be holistically happy and healthy, no matter what the current climate.

"We aspire to become a benchmark as a top-class employer, by fostering a respectful, inclusive, and healthy environment for all." - Sarah Cheyne - Group VP Talent Experience, Inclusion and People Analytics

Learn more about The Adecco Group Voice your ideas and fulfil your ambitions with us.

Learn more about The Adecco Group

The Adecco Group is the world's leading talent advisory and solutions company. Our powerful purpose is to make the future work for everyone. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success. Our core operations are split into 3 distinct Global Business Units (GBU's) - Adecco, Akkodis and LHH. With these services we help individuals fulfil and exceed their potential, building employability and connecting people with opportunities.. At the Adecco Group, everyone has a voice and there are extensive opportunities to satisfy your curiosity, share your skills, and take your career in any direction.

Success profile

Are we the right fit for each other? Have a look at the traits we're looking for. (1 Beginner - 10 Expert)

  • Putting people first - be that your colleagues, clients or customers

10

  • Always willing to develop self and learn; you are curious and support a culture of continuous learning in order to evolve professionally

8

  • Seeks to empower others and collaborate with a collective spirit

10

  • Engages and connects with others in a meaningful and respectful way to achieve common goals

9

  • Initiates activities and decision making; perseveres with courage and energy to drive results

8

Traits are on a scale of 0 to 10

Rewards

Flexibility to work in the way that makes you most productive

Autonomy to make insightful and informed decisions

Meaningful work that makes a difference to peoples lives

Continuous learning through our TAG U Academy, mentoring, and career paths that are diverse and dynamic

Specific local benefits and rewards tailored to each country (holiday allowances, health care and more).

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AdeccoGroup 2026

About the Company

A

Adecco Group A.G.

When we talk about us, we’re really talking about our people—the best staffing and recruiting experts on the planet. They connect over 88,000 people to great jobs across the country every single day. That makes us one of America’s biggest employers. Our people are also the go-to workforce management partners for a lot of Fortune 500 companies. And thousands of American workers, in almost every industry and profession, rely on them for career advice. When you’re ready to find out what we can do for you, stop by one of our more than 900 career centers in the U.S., or visit adeccousa.com today.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1996
WEBSITE
http://www.adeccousa.com/