Senior Program Manager

Senior Program Manager

Location: San Ramon, CA

Onsite Flexibility: Hybrid onsite once per month for team meetings in San Ramon/Oakland area

Contract Details

• Position Type: Contract
• Contract Duration: 6 months
• Pay Rate: $90.00 $100.00 / Hour (USD)
• Travel Requirements: Travel within the client's service territory may be required.
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This team enables executives by providing clear line of sight into performance against the company's most critical KPIs, managing enterprise reporting processes, and ensuring consistency in executive and regulatory deliverables. The team governs KPI development, target setting, and standardized operating review materials, while delivering high-impact reporting and enterprise initiatives across the organization.

This Senior Program Manager role supports enterprise project execution and executive operating rhythm standard work, including operating reviews, metric governance, and target-setting processes. The role partners closely with cross-functional leaders across Engineering, Planning & Strategy, Operations, and Data teams to drive alignment, accountability, and high-quality performance insights.

The Senior role leads execution of enterprise initiatives, driving progress across stakeholders with guidance from expert SMEs and leadership.

Key Responsibilities

• Lead coordination and execution of enterprise operating reviews (weekly, monthly, quarterly), ensuring alignment to standardized processes, timelines, and outputs
• Support the development, governance, and continuous improvement of enterprise KPIs, including definitions, methodologies, and performance narratives
• Partner with functional leaders to support annual target setting, including alignment to executive goals and performance frameworks
• Manage cross-functional deliverables tied to enterprise initiatives and executive reporting cadences
• Review and quality-assure executive-level metric submissions, ensuring accuracy, consistency, and alignment to enterprise standards
• Facilitate cross-functional discussions to resolve data gaps, performance variances, and metric ambiguity
• Develop executive-ready materials (scorecards, summaries, performance insights) that enable decision-making and performance transparency
• Drive consistency in reporting by aligning outputs to a "single voice" across functions
• Build and maintain stakeholder alignment by clearly communicating expectations, timelines, and roles
• Lead execution of enterprise projects and initiatives related to KPI governance, operating reviews, and target-setting processes
• Own tracking and delivery of key milestones across cross-functional stakeholders, ensuring accountability to timelines and deliverables
• Apply structured problem solving to identify drivers of performance and support development of corrective actions
• Facilitate effective cross-functional and executive meetings to drive alignment, decisions, and issue resolution
• Translate complex performance data into clear, concise, executive-ready insights
• Perform quality assurance on enterprise deliverables, including reconciliation of data and narratives for consistency
• Escalate risks and remove barriers to ensure delivery against committed timelines
• Ensure deliverables align to established enterprise standards, processes, and reporting expectations
• Identify and drive process improvements to enhance efficiency, data quality, and reporting effectiveness

Required Experience

• 6 years of experience in program management, performance management, or enterprise operations

Nice-to-Have Experience

• Experience supporting executive operating reviews, KPI governance, or enterprise performance management
• Lean/continuous improvement or operational excellence experience (strong advantage for business plan deployment focus)
• Experience with data QC and working with large datasets
• Utility or CPUC experience (not required for either role)

Required Skills

• Cross-functional coordination and stakeholder management
• Standard work development; familiarity with Lean
• Business project management
• Power BI, Tableau, SAP, and Excel (treated as baseline proficiency)
• Ability to manage multiple concurrent workstreams with cross-functional dependencies
• Strict ownership mindset; ability to drive accountability across stakeholders
• Strong cross-functional leadership and stakeholder management skills
• Ability to synthesize complex data into clear, actionable insights

Preferred Skills

• PMP or CAPM Certification (preferred; suppliers must specify if expired or valid on resume)

Education Requirements

• Bachelor's degree or equivalent experience in business (Master's preferred)

Work Environment / Physical Requirements

• Local candidates or in-state only
• Hybrid work model: onsite once per month in San Ramon/Oakland area for team meetings; up to once per week onsite pending business needs
• Travel within the client's service territory may be required
• Phone is required
• Client laptop will be provided; in case of any delays, the successful hire may use a personal device or vendor-provided device to start

Important Notes

• Two senior-level contract program manager roles are open under the Performance Measurement Reporting team. Role 1 supports the Business Plan Deployment process (KPIs, target-setting, executive scorecards); Role 2 supports CPUC compliance reporting for the gas organization.
• Role 1 (Business Plan Deployment PM): Supports enterprise KPI tree development, target-setting, and financial allocation process; primary stakeholder is CEO-level decision-making support; continuous improvement/operational excellence experience is a strong advantage.
• Role 2 (CPUC Compliance Report PM): Manages gas organization milestone schedule toward an October 1st compliance report deadline; requires data QC skills and experience working with large datasets (data engineering not needed); strict ownership mindset is critical; SMEs will provide subject matter support.
• Interview process: 15-minute hiring manager screening followed by a panel interview.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-08552 Industry: Operations & Management

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