Senior Program Manager

Fastly Inc

  • San Francisco, CA
  • 30+ days ago

    Highlights

    This role will partner with leadership in Program Management, Product, Engineering, Marketing, Customer Success, Sales, and others to develop plans and drive successful business outcomes. Collaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance, and possesses the appropriate levels of urgency.

    Numbers & Facts

    LocationSan Francisco, CA

    Description

    Posting Open Date: 3/9/26

    Anticipated Posting Close Date*: 6/9/26

    *Job posting may close early due to the volume of applicants.

    Senior Program Manager - Executive Planning & Operations

    Fastly is looking for a passionate Senior Program Manager to drive execution of critical product development and engineering efforts across our business. This role will partner with leadership in Program Management, Product, Engineering, Marketing, Customer Success, Sales, and others to develop plans and drive successful business outcomes.

    The ideal candidate excels at understanding both the business objectives and technical execution of improving Fastly's platform and delivering products that delight customers. The role will be responsible for helping teams create plans, coordinate workstreams, deliver results, and keep management informed. You'll drive multiple programs simultaneously, build transparency within the organization, enable informed prioritization decisions using data, and identify potential issues.

    You'll be a leader at Fastly. You will engage teams to enable our products, platform, and tools to be more powerful and more useful to our customers. You'll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly's customers, and our bottom line.

    This is a role which has an impact on a large number of human lives. We provide a supportive environment with friendly teams, where you can learn and develop. We check our egos at the door. You'll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.

    This position reports into our Director of Program Management.

    What Youll Do: Manage a portfolio of Product and Engineering-led programs through a full program lifecycle of definition through launch

    Work closely with cross-functional resources as primary point of contact representing the Product and Engineering teams

    Participate in regular planning, help teams remove blockers, handle dependencies, and drive resolution to prioritization decisions

    Work with teams during quarterly planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods.

    Ensure timely updates on OKRs and KPIs from teams including product adoption, delivery quality, and platform health

    Instill discipline and consistency within the Product and Engineering teams in terms of operational methodologies and documentation working with Director & Senior Director level resources

    Coordinate across teams often using varied project management techniques

    Lead special efforts as needed and support improvement of team processes

    What Were Looking For: 6+ years proven experience in Program Management

    5+ years of product development, GTM, or software engineering program experience and various methodologies including Agile practices

    Strong communication, problem-solving, and facilitation skills

    Experience working with distributed teams and remote working environments

    Demonstrated ability to lead team initiatives by influence

    Process and detail oriented, yet comfortable with ambiguity

    Effective analytical skills with a drive toward providing measurable data

    Strong sense of ownership with a willingness to go above and beyond to chase down loose ends that lead to successful delivery

    Focus on results and outcome, not just process

    Strong action bias, preference for execution and incremental improvements

    Comfortable with change, multi-tasking and managing priorities with outstanding organizational skills

    Self-motivated and proactive to maintain momentum and progress, and an ability to operate autonomously

    Collaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance, and possesses the appropriate levels of urgency

    Ability to integrate experiences and training to learn new technological paradigms.

    Work Hours: This position will require you to be available during

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