Senior Program Manager - Robotics Deployment and Experimentation, RME New Technology Integration

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Communication Skills, Continuous Improvement, Cross-Functional, Customer Relations, Documentation, Equipment Maintenance/Repair, Needs Assessment, Operational Support, Operations Management, Order/Customer Fulfillment, Problem Solving Skills, Process Improvement, Project/Program Management, Relationship Management, Reliability Engineering, Risk Analysis, Risk Management, Robotics, Team Lead/Manager, Team Player, Technical Leadership, Technical/Engineering Design, Time Management, Willing to Travel
LOCATION
Austin, TX
POSTED
4 days ago

As a Senior Deployment and Experimentation Lead of New Technology Introduction, you will be the primary point of contact for internal customers and partners. You will engage customers to understand and document business requirements, drive problems solution and manage implementation programs. You will balance business needs with technical constraints, striving to find the right solution for each customer while maintaining a strong focus on standards, scalability and supportability. You will implement technical approaches, and direct cross-functional efforts to meet ambitious timelines. You will also strategically drive continuous improvement, develop program documentation and influence the technical roadmaps. The ability to build productive relationships with colleagues and customers at remote sites around the world will make you successful in this role. You will frequently travel (50-75%) to various Fulfillment Center locations in Europe. There will also be an element of international travel when required.

Key job responsibilities

  • Manage operational relationships with support teams and internal operations business partners to drive increases to Robotic asset performance.
  • Identify business risks and needs of new products to successfully stand-up a maintenance program.
  • Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.
  • Effectively interact and collaborate with Customers, Project Sponsors, Technical Program Managers and multiple internal teams to define and deliver complex solutions.
  • Proactively recognize and drive opportunities to simplify processes.
  • Contribute to and influence technical designs.
  • Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.
  • Lead the effective and efficient delivery of large, complex technical projects and programs.
  • Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints.
  • Identify, assess, track and mitigate issues and risks at multiple levels.
  • Create, maintain and disseminate program information to stakeholders.

A day in the life

Amazon Benefits:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

About the team

The RME NTI team manages the introduction of new equipment into the maintenance engineering teams portfolio. We aim to improve the reliability and maintainability of new equipment being introduced into our fulfillment network.

About the Company

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Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles