Senior Program Manager, Non-Food, Quality Standards

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Alliance/Partner Marketing, Analysis Skills, Communication Skills, Continuous Improvement, Cross-Functional, Documentation, Food Quality, Food Safety, Government, Leadership, Maintain Compliance, Merchandising, Process Improvement, Product Merchandising, Product Reviews, Product Safety, Project/Program Management, Quality Metrics, Regulations, Research Skills, Retail, Sales, Standards Development, Standards Strategy, Supply Chain, Training/Teaching, Vendor/Supplier Evaluation
LOCATION
Austin, TX
POSTED
30+ days ago

Whole Foods Market"s Quality Standards team sets the bar for what belongs on our shelves. We"re looking for a Sr Program Manager to lead that work across body care, household cleaning, dietary supplements, and other non-food categories.

You"ll own quality standards strategy for non-food products, partnering with suppliers, merchandising partners, certification bodies, NGOs, and government agencies to keep us at the forefront of ingredient transparency and product safety. You"ll advise leadership on emerging industry issues and translate complex research into clear recommendations that shape what we sell.

  • Lead standards development and ongoing management for body care, household cleaning, dietary supplements, and other non-food categories
  • Partner with third-party certification programs, trade associations, and advocacy groups
  • Research new ingredients, production methods, and technologies-then translate findings into action
  • Represent the company externally on product safety, environmental policy, and regulatory matters
  • Develop training and communications that help teams and partners apply our standards
  • Collaborate with merchandising, suppliers, and cross-functional partners to evolve industry-leading ingredient standards

This is a role where your expertise drives real change at the intersection of science, policy, and retail.

Key job responsibilities

  • Coordinate quality standards development, implementation, and ongoing management for body care, household cleaning, dietary supplements, and other non-food categories
  • Partner with third-party certification programs, trade associations, advocacy organizations, and regulatory agencies relevant to non-food product safety and ingredient transparency
  • Conduct research into new ingredients, production methods, and technologies-evaluate sourcing, safety, and regulatory elements and communicate findings and recommendations to leadership
  • Oversee third-party relationships and compliance activities to identify areas of opportunity and drive improvement
  • Advise merchandising teams, product analysts, suppliers, and other partners on the application of quality standards to specific products
  • Revise standards as needed to ensure continual improvement; communicate changes to suppliers, buyers, and compliance teams
  • Develop and deliver training and ongoing support for internal and external stakeholders
  • Collaborate with cross-functional teams (Supply Chain Compliance, Merchandising, etc.) to evolve industry-leading ingredient standards for non-food products
  • Analyze product formulations and label claims to ensure compliance with quality standards requirements

A day in the life

You"ll manage and evolve the quality standards for body care, household cleaning, dietary supplements, and other non-food products. One moment you"re reviewing a product formulation for ingredient compliance-the next you"re on a call with a certification partner about program updates. You"ll collaborate with merchandising and supply chain teams to resolve compliance questions, update standards documentation, and communicate changes to suppliers. Some days you"ll represent the company at industry events, advise leadership on regulatory shifts, or develop training for store teams navigating ingredient requirements.

About the team

The Quality Standards team sets the ingredient and sourcing standards that define what Whole Foods Market sells-and what we won"t. You"ll work alongside subject matter experts covering body care, supplements, household cleaning, seafood, animal welfare, and organics. Day-to-day, you"ll collaborate with merchandising, supply chain, and supplier partners to solve compliance challenges and keep standards current. Our culture values intellectual curiosity, rigorous research, respectful debate, and a bias for action. Your customers: internal teams who value clear guidance and the millions of shoppers who trust our standards.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles