The Senior Program Analyst is responsible for conducting structured analysis and solution feasibility evaluations in support of enterprise programs, initiatives, and non standard requests. This role partners with cross functional teams and subject matter experts (SMEs) to review and vet requests such as prospects, new groups, existing groups, and non standard Performance Guarantees to ensure alignment with enterprise systems, regulatory requirements, and operational capabilities. The Senior Program Analyst produces clear, well structured assessments and recommendations that support informed enterprise decision making by leadership, owning the accuracy, quality, and completeness of analysis while final decisions and delivery execution remain with appropriate stakeholders.
Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
Fair Chance Ordinances and Criminal Background Considerations
This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.
Important Work Authorization Information
Please note, Delta Dental will not sponsor applicants for work visas for this position.
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Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. $81,265 - $176,073
Evaluate program, initiative, and non standard requests to determine feasibility, scope, dependencies, risks, and operational, technical, and organizational impacts. Facilitate intake and vetting activities, ensuring requirements, assumptions, and constraints are clearly understood, validated, and documented. Partner with subject matter experts across business, legal, compliance, engineering, operations, product, and finance to validate regulatory requirements, policy considerations, and technical viability. Conduct solution and system assessments to determine whether requests can be supported by existing platforms or require new development, integrations, configuration changes, or enhancements. Lead gap and impact analyses to identify required system or process modifications, cross‑team dependencies, and downstream effects on workflows, data flows, and operational outcomes. Coordinate with cross‑functional teams to outline scope, resource considerations, and departmental involvement for proposed initiatives. Provide high‑level effort, timeline, and rough cost estimates based on SME input, system knowledge, and preliminary technical scoping. Produce clear, well‑structured assessments and Solution Enablement recommendations, summarizing findings, risks, constraints, and whether initiatives are feasible as‑is, feasible with enhancements, or not feasible under current constraints. Analyze historical data, trends, and outcomes to inform prioritization and continuous improvement. Perform other related duties as assigned. Evaluate program, initiative, and non standard requests to determine feasibility, scope, dependencies, risks, and operational, technical, and organizational impacts. Facilitate intake and vetting activities, ensuring requirements, assumptions, and constraints are clearly understood, validated, and documented. Partner with subject matter experts across business, legal, compliance, engineering, operations, product, and finance to validate regulatory requirements, policy considerations, and technical viability. Conduct solution and system assessments to determine whether requests can be supported by existing platforms or require new development, integrations, configuration changes, or enhancements. Lead gap and impact analyses to identify required system or process modifications, cross‑team dependencies, and downstream effects on workflows, data flows, and operational outcomes. Coordinate with cross‑functional teams to outline scope, resource considerations, and departmental involvement for proposed initiatives. Provide high‑level effort, timeline, and rough cost estimates based on SME input, system knowledge, and preliminary technical scoping. Produce clear, well‑structured assessments and Solution Enablement recommendations, summarizing findings, risks, constraints, and whether initiatives are feasible as‑is, feasible with enhancements, or not feasible under current constraints. Analyze historical data, trends, and outcomes to inform prioritization and continuous improvement. Perform other related duties as assigned.
Delta Dental covers more Americans than any other dental benefits provider. As an employee you’ll take part in our mission to become the trusted health partner by collaborating with our communities and employees to reimagine and deliver new possibilities in an ever-changing environment. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology.
Our strategy is only as strong as the people who execute it. We’re hiring individuals that are not just right for today but also for our future. Delta Dental leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We’ve built a foundation of high-trust by treating all people with dignity, making and keeping commitments and consistently striving to do the right thing. As we are working through transformation, we ask employees to find ways to embrace positive change, challenge the status quo to be curious and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.