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Senior Product Owner (ServiceNow Transformation)

Lumen Solutions Group Inc

Reston, VA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Agile Programming Methodologies, Analysis Skills, Backlog Prioritization, Blueprints, Business Processes, Business Skills, Business Strategy, Communication Skills, Consulting, Cross-Functional, Customer Relationship Management (CRM), Enterprise Architecture, Healthcare, Information Technology Consulting, Leadership, Presentation/Verbal Skills, Problem Solving Skills, Product Backlog, Product Management, Product Planning, Product Strategy, Professional Services, Requirements Management, Scrum Project Management and Software Development, ServiceNow, Sprint Planning, Technical Recruiting, Technical Support, Writing Skills
LOCATION
Reston, VA
POSTED
30+ days ago
Company Description Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation. Job Title: Senior Product Owner (ServiceNow Transformation) Location: Reston VA (Hybrid – Once a week onsite) Type: Contract-to-Hire (C2H) Interview Mode: Onsite Job Summary We are seeking a Senior Product Owner with strong experience in product roadmap development, backlog management, and Agile delivery. The ideal candidate will work closely with business stakeholders, customers, and technical teams to define product strategy, gather requirements, and drive enterprise CRM and ServiceNow transformation initiatives. This role requires excellent communication and presentation skills, along with the ability to translate business needs and current pain points into future-state solutions. Key Responsibilities Define product vision, roadmap, and feature priorities. Manage product backlog, user stories, epics, and acceptance criteria. Conduct discovery sessions, stakeholder interviews, and JAD workshops. Collaborate with business, IT, and Agile teams to deliver scalable solutions. Drive ServiceNow and CRM transformation initiatives. Present product updates and recommendations to executive leadership. Support Agile ceremonies including sprint planning and backlog grooming. Work with large cross-functional teams in Agile/SAFe environments. Required Qualifications 6+ years of Product Owner/Product Management experience. Strong experience with Agile, Scrum, roadmap planning, and story writing. Excellent communication and stakeholder management skills. Experience working on enterprise transformation initiatives. Strong analytical and problem-solving abilities. Preferred Qualifications Healthcare industry experience. ServiceNow implementation or transformation experience. CRM platform experience. SAFe 6.0 and CSPO certification preferred. Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.

About the Company

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Lumen Solutions Group Inc