Senior Product Manager - Technical, Amazon Elastic Block Store (EBS)

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Business Development, Business Growth, Cloud Computing, Communication Skills, Customer Relations, Customer/Client Research, Distributed Computing, Frequently Asked Questions (FAQ), Market Entry Strategy, Mentoring, Metrics, Product Management, Product Marketing, Product Planning, Public/Media/Press/Analyst Relations, Resource Management, Service Delivery, Software as a Service (SaaS), Startup, Team Player, Technical Leadership, Use Cases, User Interface/Experience (UI/UX), Virtualization
LOCATION
Seattle, WA
POSTED
30+ days ago

AWS Elastic Block Store (EBS) is looking for a seasoned product manager to help us set the vision and build the future of block storage on AWS. The EBS service delivers high performance virtualized storage "in the cloud" for EC2. Millions of customers, from individual developers to large enterprises, use EBS for durable and performant storage and it is a key building block for any application. As a member of the team you"ll work alongside engineers and leaders to develop and operate one of the largest distributed systems in the world.

We are looking for a Technical Product Manager, External Services (PMT-ES) to help define new features and solutions for EBS customers. In this role, you'll have ownership of several critical customer-facing features. You'll thrive in this role if you love learning about complex systems, love working with technical teams, are inspired by the idea of inventing new solutions on behalf of customers, and have a persistent desire to improve how things are done.

Our ideal candidate has the strategic thinking, creative vision, customer empathy, technical acumen, and operational understanding to deliver large-scale, customer-facing features. You have delivered large-scale SaaS applications with a focus on user experience, experimentation and metrics-driven decision making. You are excited about the incredible opportunity cloud services represent and is deeply passionate about working with great teams that deliver the highest quality services. You thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills.

A day in the life

Your day starts a call with a large enterprise customer provides insights for feature enhancements. You then meet with the Director of Engineering to discuss the product roadmap and resource allocation. Mid-morning, you collaborate with product marketing and business development on go-to-market strategies. After lunch, you analyze user feedback and work on a PR/FAQ for a key use case expansion. Your day ends with preparation for a strategy meeting with our VP on how we grow the business.

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles