Senior Product Manager - External Services, Marketplace & Agentic Commerce Fraud Prevention, AWS Payments & Fraud Prevention

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Artificial Intelligence (AI), Chargebacks, Continuous Improvement, Cross-Functional, Data Science, Finance, Leadership, Legal, Payment Processing, Performance Metrics, Process Capability, Product Management, Product Planning, Product Strategy, Purchasing/Procurement, Risk Analysis, Sales Analysis, Systems Analysis, User Interface/Experience (UI/UX)
LOCATION
Seattle, WA
POSTED
30+ days ago

Want to protect AWSs payment processing capabilities while driving multi-million-dollar impact to Amazons bottom line? Join the AWS Payments & Fraud Prevention team as the Senior Product Manager - External Services, where youll own the fraud prevention strategy for AWS Marketplace and agentic commerce flows.

Were seeking a product leader to own fraud prevention strategy across both AWS Marketplace and agentic commerce-two critical and rapidly evolving domains. Youll architect next-generation fraud prevention for AWS, partnering with data science teams to build and deploy risk evaluation systems that protect traditional marketplace transactions and emerging AI agent-driven commerce flows where conventional account-based controls prove insufficient.

Key job responsibilities

  • AWS Marketplace Fraud Prevention

  • Own end-to-end fraud prevention strategy for AWS Marketplace.

  • Create risk evaluation systems that analyze buyer/seller registration, behavioral, and transactional signals to enable quick fraud detection.

  • Partner with data science and engineering to continuously improve detection accuracy and reduce fraudulent activity.

  • Agentic Commerce Fraud Prevention

  • Pioneer fraud prevention for AI agent-driven commerce flows-a greenfield problem space where traditional account-level controls are insufficient.

  • Identify unique risk signals for agent-initiated transactions.

  • Build evaluation frameworks that balance fraud prevention with customer friction.

  • Product Strategy & Iteration

  • Drive product evolution through data-driven decision making.

  • Synthesize quantitative performance metrics-fraud rates, chargeback rates, false positive rates, and enforcement accuracy-with qualitative feedback from customers and internal stakeholders to identify improvement opportunities.

  • Define product roadmaps that balance fraud prevention effectiveness with user experience.

  • Cross-Functional Leadership

  • Partner with Identity, AWS Marketplace, Finance, Legal, and Commerce Platform teams to drive decision making.

  • Influence without authority across engineering, science, and product organizations.

  • Represent Marketplace and agentic commerce fraud prevention efforts in executive-level reviews.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles