The Senior Product Manager, Developer Ecosystem drives the growth, adoption, and operational success of the RAVE open platform and its digital services. Acting as the primary bridge between internal teams and third-party developers, this role ensures a seamless developer experience across the RAVE ecosystem. Positioned at the intersection of product, operations, and partner enablement, the role focuses on accelerating integrations, enabling partner success, and aligning platform capabilities with evolving developer and airline customer needs. Additionally, this position is responsible for ensuring that digital solutions are effectively deployed, adopted, and scaled across both developer partners and airline customers.
Core Responsibilities
Own the operational readiness and ongoing performance of the RAVE open platform
Act as the primary point of contact for 3rd-party developers building on the RAVE open platform
Support onboarding, integration, and ongoing collaboration with external partners and developers
Define and execute product strategies that support platform adoption, partner success, and ecosystem growth
Influence the RAVE product roadmap aligned with business goals and partner needs
Work closely with engineering and architecture teams to define platform capabilities, APIs, tools and integration frameworks
Translate partner and platform requirements into clear product specifications, user stories, and technical requirements
Collaborate with cross-functional teams to prioritize features that enhance the developer experience and platform scalability
Oversee the deployment and scaling of digital revenue services, such as advertising and onboard payments
Work with commercial teams to align product capabilities with monetization strategies
Monitor performance metrics, usage, and revenue generation across digital services
Identify opportunities to expand and optimize digital offerings across airline customers
Gather and analyze feedback from partners and stakeholders to inform product improvements
Ensure alignment between internal teams and external developers on technical, functional, and commercial requirements
Communicate product plans, updates, and changes to internal and external stakeholders
Stay informed on industry trends related to platform ecosystems, developer tools, and cloud technologies
Build strong relationships with airline customers, developers, and ecosystem partners
Ensure partners have the tools, documentation, and support needed to succeed on the platform
Act as an escalation point for operational or integration issues
Identify risks related to integrations or partner dependencies and proactively develop mitigation strategies
Foster a collaborative and positive working environment across internal teams and external partners
Requirements
Core Qualifications
Bachelor’s Degree in Computer Science, Engineering, or equivalent experience in a related field
6+ years of experience in Software Development or Product Management roles
Experience working with third-party developers, APIs, and platform ecosystems
Strong understanding of cloud technologies, including IaaS, SaaS, and PaaS
Experience with the software development lifecycle and agile methodologies
Familiarity with API design, integration patterns, and developer platforms
Experience in the airline industry, connectivity (cellular/satellite), or in-flight entertainment is a plus
Knowledge of microservices architectures and modern deployment practice
Soft Skills
Communicates effectively with cross-functional stakeholders and adapts messaging to audience
Builds productive working relationships and influences collaboration across teams
Exercises sound judgment when navigating ambiguity or incomplete information
Solves complex or non-routine problems by analyzing risks, impacts, and constraints
Demonstrates ownership of outcomes and proactively identifies improvements
Adapts quickly in dynamic environments and guides others through transition
Maintains resilience in challenging situations and helps stabilize team momentum
Applies advanced technical or functional expertise to support operational excellence
Benefits
The starting pay range for this position is $110,000 - $125,000 per year however, the base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location.
In addition to a comprehensive package of health benefits that include company contributions, RAVE Aerospace offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:
A home allowance to elevate your home workspace
Discretionary bonus program
Future financial security with a 401(k) program with a company match
Paid time off covering vacations, personal time off, and sick days, capped off by an exciting year-end holiday shutdown
Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off