The Senior Product Manager for Content Management Tools & Web Platform is responsible for web-based interface & tools that enable airlines and media operations to manage, configure, and deliver inflight entertainment (IFE) content and associated. The Senior Product Manager will act as a conduit between internal teams, airline/partner stakeholders, and other Product Managers to define and prioritize features across the product backlog. They are an outcome-focused individual with a passion for improving inflight experiences through efficient content operations, scalable tooling, and intuitive web experiences for airline media operations users.
Core Responsibilities
Lead ideation, technical development, and launch of content management tools and web-based platforms supporting IFEC systems
Own and manage platforms that enable content ingestion, media catalog management, configuration, scheduling, and distribution to aircraft
Collaborate with UI/UX, backend, and API teams to ensure seamless workflows across content operations, web interfaces, and onboard systems
Drive development of web portals that provide airline users with control, visibility, and configuration capabilities for IFE content and services
Assist in establishing a shared vision across the organization by building alignment on priorities and execution plans
Gather and translate airline and internal operational needs into scalable product requirements
Drive platform development with engineering, product design, and cross-functional teams across content operations, distribution, and onboard integration
Contribute to short-term and long-term product roadmaps for content management and associated web platforms
Ensure products are designed with clear operational workflows, including content update cycles, validation, and deployment processes
Define and analyze metrics related to content operations, platform usage, and system reliability
Understand the IFEC, Consumer Technology, and Entertainment Technology landscape as it relates to content delivery and management platforms
Evaluate competitive offerings and deliver best-in-class tools that reflect the voice of the airline customer
Requirements
Qualifications
Bachelor’s Degree in Computer Science, Engineering, Media Technology, Information Systems, or equivalent practical experience
3–7 years of experience in Product Management or Product Development in multimedia platforms, digital media, streaming, broadcasting, or content operations environments
Strong understanding of end-to-end multimedia workflows, including ingestion, transcoding, metadata management, packaging, scheduling, and distribution
Experience working with media asset management (MAM) or content management systems (CMS)
Familiarity with web-based platforms used for content configuration, publishing, and system integrations
Understanding of content operations workflows, including content updates, validation, QA, and deployment cycles
Familiarity with media formats and standards (e.g., MP4, MP3, MPEG-DASH, codecs such as H.264/H.265, DRM systems)
Experience collaborating with cross-functional teams including engineering, content operations, UX/UI, and external partners
Ability to influence without authority and manage competing priorities in complex, multi-stakeholder environments
Knowledge of Product Management tools such as Jira, Confluence, and prototyping/wireframing tools
Soft Skills
Communicates effectively with cross-functional stakeholders and adapts messaging to audience
Builds productive working relationships and influences collaboration across teams
Exercises sound judgment when navigating ambiguity or incomplete information
Solves complex or non-routine problems by analyzing risks, impacts, and constraints
Demonstrates ownership of outcomes and proactively identifies improvements
Adapts quickly in dynamic environments and guides others through transition
Maintains resilience in challenging situations and helps stabilize team momentum
Applies advanced technical or functional expertise to support operational excellence
Benefits
The starting pay range for this position is $110,000 - $125,000 per year however, the base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location.
In addition to a comprehensive package of health benefits that include company contributions, RAVE Aerospace offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:
A home allowance to elevate your home workspace
Discretionary bonus program
Future financial security with a 401(k) program with a company match
Paid time off covering vacations, personal time off, and sick days, capped off by an exciting year-end holiday shutdown
Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off