Senior Product Manager - Billing

Hertz Corp

Estero, FL

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Billing, Car Rentals, Communication Skills, Cross-Functional, Customer Experience, Customer Relations, Data Science, Debt Management, Dental Insurance, Establish Priorities, Leadership, Mathematics, Metrics, Operations Research, Past Due Accounts, Performance Metrics, Pricing, Problem Solving Skills, Product Development, Product Management, Product Planning, Product Pricing, Product Strategy, Product Testing, Reimbursement, Rentals, Requirements Management, Risk Management, Scalable System Development, Statistics, System Integration (SI), Systems Administration/Management, Technical Leadership, Vision Plan
LOCATION
Estero, FL
POSTED
30+ days ago

As a Senior Product Manager on Hertzs Billing team, you will lead the development of products that deliver a seamless, transparent billing experience for our customers. Your work will focus on building trust in the Hertz brand while reducing exposure to bad debt. You will drive the vision for a modern billing platform, leveraging intuitive, self-service digital experiences to eliminate friction, increase clarity, and reduce customer anxiety throughout the journey.

This role requires strategic vision and hands-on leadership in defining product roadmaps, collaborating with cross-functional teams, and delivering seamless, customer-centric digital experiences. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, manage technical debt, and integrating various systems to enhance customer experience.

What Youll Do:

  • Define and prioritize product features that will enable the growth and scale of Hertzs initiatives, which is one of the major priorities of the business.
  • Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally.
  • Integrate AI tools and features into the product development process.
  • Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions.
  • Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (customers, partners, candidates, etc.)
  • Ensure that we have a consistent customer focus in our research, planning and decision making.
  • Articulate and systematically test product hypotheses.
  • Navigate complex decision-making using product data and key performance indicators.
  • Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools.
  • Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools.

What Were Looking For:

  • Bachelors degree in highly quantitative field (Applied Mathematics, Operational Research, Probability and Statistics, etc.) required. Masterss degree preferred.
  • 5+ years of product management experience required.
  • Experience building or managing dynamic pricing systems, pricing experiments, or monetization features in consumer-facing digital businesses.
  • Demonstrated ability to translate data and insights into pricing decisions and product features.
  • Strong communication skills. You must be able to work with cross-functional partners to gather requirements and explain outcomes.
  • Strong product sense. You must be able to align your work with business objectives and make appropriate tradeoffs.
  • Learning mentality. You must be able to pick up new skills as needed and demonstrate a curiosity about new technologies.
  • Ability to own product strategy, roadmap, and execution for a product of limited to moderate complexity.
  • Experience building or managing dynamic pricing systems, pricing experiments, or monetization features in consumer-facing digital businesses.
  • Strong analytical and problem-solving skills, with comfort working closely with Data Science and Engineering teams.
  • Demonstrated ability to translate data and insights into pricing decisions and product features.
  • Proven track record of delivering measurable revenue, margin, or attach rate improvements.

We expect the starting salary to be around $150,000 with annual bonus and profit-sharing eligibility. The actual salary will be determined based on years of relevant work experience.

What Youll Get:

  • 40% off any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

About the Company

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Hertz Corp

Hertz is the largest worldwide airport general use car rental brand, operating from approximately 10,090 corporate and licensee locations in approximately 145 countries. Our Dollar and Thrifty brands have approximately 1,400 corporate and franchise locations in approximately 75 countries. Hertz is the number one airport car rental brand in the U.S. and at 130 major airports in Europe. Hertz is an inaugural member of Travel + Leisure's World's Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine's readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental Survey, earning top honors in 14 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLostĀ®, and unique cars and SUVs offered through the Company's Adrenaline, Prestige, Green Traveler, and Dream Car Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7TM hourly car rental business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services. More information about the Company can be found at www.abouthertz.com.


Learn more about Hertz by visiting www.hertz.com


Hertz is an Equal Opportunity Employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Travel, Transportation and Tourism
FOUNDED
1918
WEBSITE
http://www.hertz.com