Senior Product Manager :: Bethesda, MD (Hybrid)

Senior Product Manager - Bethesda, MD (Hybrid)

Duration: 12 months

Lead product strategy, requirements, and delivery across Property Experience and Salesforce-based products. Collaborate with business and tech teams to create scalable solutions, enhance productivity, and improve guest experience. Operate in a cross-functional, complex environment with a focus on strategic thinking, analytical rigor, and execution. Proven experience in leading large-scale Salesforce integrations is essential.

Core Work Activities:

• Define and communicate product vision, strategy, and roadmaps aligned with business goals.
• Partner with stakeholders to identify opportunities and translate needs into product requirements.
• Manage the product backlog, ensuring clarity and readiness for development.
• Lead end-to-end product delivery with cross-functional teams.
• Conduct analysis to evaluate impacts and support design decisions.
• Document requirements and designs to support development and implementation.
• Facilitate product planning activities and ensure release readiness.
• Coordinate testing, validation, deployment, and release activities.
• Manage risks, issues, dependencies, and trade-offs across teams and initiatives.
• Collaborate with various teams to deliver scalable technology solutions.
• Drive implementations and enhancements to improve productivity and user experience.
• Monitor product performance and key metrics to guide future decisions.
• Ensure compliance with security, privacy, and data standards.

Candidate Profile:

Required Education and Experience:

• Bachelor's degree in IT, Computer Science, Business Administration, Engineering, or a related field; or equivalent experience.
• 7 years of experience in software development, application delivery, or product management.
• Ability to translate complex needs into technology solutions and lead cross-functional teams.

Preferred:

• Experience with Agile practices and tools like Jira and Confluence.
• Product management or Agile certification (e.g., CSPO, CSM, SAFe, PMI-ACP).
• Experience with large-scale Salesforce or CRM implementations.
• Experience in hospitality, customer service, or service operations products.