Senior Product Leader Digital Experience

Senior Product Leader Digital Experience

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Senior Product Leader Digital Experience

United States, Georgia, Atlanta

Enterprise Digital Strategy

11-Jun-2026

Ref #: 32848

How you''ll help us Keep Climbing (overview & key responsibilities)

We are seeking a strategic and visionary Product Manager to join our dynamic team. The ideal candidate will have a robust background in product lifecycle management, market research, and strategic planning within an Agile, technologically advanced environment. As a Product Manager, you will be responsible for overseeing the development and setting the strategy for our products from ideation to launch and beyond, ensuring they meet business goals and exceed customer expectations.

• Collaborate with project owners and team members, build, and maintain solid relationships with executives, leadership stakeholders, and stakeholder groups
• Proactively develop a deep understanding of the product area, continuously enhancing your knowledge to become a trusted expert who drives impactful decisions
• Leverage design thinking tools and techniques such as, but not limited to Persona Identification, Empathy Mapping, and Journey Mapping, to deeply understand customer needs and pain points, developing product roadmaps to prioritize customer- centric solutions while balancing business goals and technical feasibility
• Facilitate capability diagramming to understand the business and technical landscape at a high lev
• Leverage agile mindset and methodologies, while incorporating end-to-end strategic thinking to develop product roadmap
• Go-to-market plans focusing on achieving quick delivery and optimal market penetratio
• Metrics and Innovation - Create, monitor, and analyze key performance metrics to assess operational effectiveness and identify areas for improvemen
• Lead the development and implementation of innovative solutions to optimize customer experiences

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading prot sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benets including medical, dental, vision, short/long term disability and life insurance benets
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• 3-5 years proven experience in product management, preferably within Airline industry
• Strong understanding of the Software Development Life Cycle (SDLC) and experience working in an Agile environment.
• Excellent stakeholder management and cross-functional leadership abilities to build alignment and drive product success.
• Ability to lead and direct multiple projects simultaneously
• Strong strategic thinking skills and the ability to independently connect interdependent business needs and opportunities
• Strong negotiation, analytical, and program management skills with the ability to influence
• Proven ability in developing business strategy, business cases, articulating the tactics to achieve it, and then delivering
• Strong business acumen as well as statistical, analytical, and problem-solving skills with the ability to manage complex processes with cross-functional teams
• Ability to effectively leverage internal and external partnerships to drive results
• Ability to work independently and as part of a team
• Good communication skills to present data insights to non-technical stakeholders
• Ability to build and effectively manage relationships with stakeholders, senior management and staff working independently or as part of a team
• Demonstrated ability and a proven track record of success in delivering client services in a collaborative and fast-paced environment
• Must be performing satisfactorily in current position
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Must be at least 18 years of age and have authorization to work in the United States

What will give you a competitive edge (preferred qualifications)

• Knowledge of the Product Lifecycle, Journey Management, and Customer moments
• Working knowledge of cloud services (AWS, Google Cloud or Azure)
• Interesting and introductory level understanding of AI

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Delta Air Lines is an equal opportunity employer including disability/veteran.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements. Supporting medical or religious documentation will be required where applicable. To request a reasonable accommodation, please click here

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