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Senior Policy Manager

State of Maine

Augusta, Maine

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JOB DETAILS
SALARY
$77,896–$110,073.60
SKILLS
Administrative Procedures, Analysis Skills, Best Practices, Centers for Medicare and Medicaid Services (CMS), Communication Skills, Community and Social Services, Content Management Systems (CMS), Department of Health and Human Services, Editing, Establish Priorities, Federal Laws and Regulations, Healthcare, Healthcare Administration, Leadership, Legal, Medicaid, People Management, Policy Development, Public Administration, Public Health, Public Policy, Reimbursement, Staff Policies, State Laws and Regulations, Team Lead/Manager, Time Management, Writing Skills
LOCATION
Augusta, Maine
POSTED
15 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Health and Human Services (DHHS)

Public Service Manager II

Opening Date: May 8, 2026

Closing Date: May 21, 2026

Job Class Code: MA32

Grade: 32 (Confidential)

Salary: $77,896.00 - $110,073.60 per year

Position Number: 02000-2595

Location: Augusta

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

The Senior Policy Manager oversees the policy team in providing clear and well-informed interpretation and articulation of current MaineCare regulations and obtaining state and federal authorities necessary for changes in coverage and reimbursement of MaineCare services. Key priorities for this position include ensuring that OMS policies are grounded in evidence, congruent with provider and state operations, adherent to federal and state requirements, reflective of DHHS priorities, and well-positioned to serve the MaineCare population. This position will lead a team of approximately eleven staff members, with direct supervisory duties of three individuals.

Typical responsibilities and duties will include:
  • Providing day-to-day leadership and management for the above areas of responsibility and working with OMS staff to ensure that work is appropriately prioritized, scheduled, and executed according to established workplans, deadlines, and best practices.
  • Assisting staff to make routine and complex policy-related decisions and to provide accurate and clear interpretation and articulation of policies and rules.
  • Working with partners, including providers, advocates, MaineCare members, other DHHS Offices, and other State of Maine Departments to interpret current and/or inform changes to MaineCare policies, as applicable.
  • Establish and maintain an effective working relationship with the Office of Attorney General to review and adopt rules in accordance with Maine's Administrative Procedures Act.
  • Liaising with the Centers for Medicare & Medicaid Services (CMS) and assisting MaineCare staff in maintaining a consistent and effective process for working with CMS to submit required State Plan Amendment and waiver (e.g. Home and Community Based Waiver, 1115 Demonstration Waivers) applications and respond to federal mandates that impact MaineCare services.
  • Analyzing, coordinating, and communicating the impact of new state and federal laws on MaineCare's policies, processes, services, and members, and on OMS's interaction with other DHHS Offices and State of Maine Departments.
  • Following and refining protocols to ensure policy recommendations are comprehensively constructed, evaluated and informed by data and interested party input.
  • Advising the Policy team managers on hiring and staffing issues and supporting Policy staff with professional development resources and tools.

Minimum Qualifications:

To qualify, your background must include an 8-year combination of education and experience in human services, law, health care, or public policy/administration. Professional degree in public policy or administration, healthcare administration, law or other comparable field with a focus on health or social policy and demonstrated knowledge of Medicaid policies preferred. Managerial/supervisory experience is preferred.

Additional preferred experience includes:
  • Experience with and knowledge of the Medicaid program and/or other health and human services programs serving low-income populations
  • Lived experience with Medicaid and/or other health-related social needs common to individuals and families receiving Medicaid coverage

The background of well-qualified candidates will demonstrate the following competencies:

  • Prior experience in the analysis, interpretation, development, and implementation of health care and or social service-related policies at the state or federal level.
  • Ability to effectively and concisely communicate complex and technical information for a variety of audiences and in a variety of formats, including excellent writing and editing skills.
  • Experience managing and/or coordinating teams and building out tools and processes (e.g. guidelines, templates, checklists, accountability structures) to support team success, with a focus on writing and editing competencies.
  • Experience in making decisions and offering

About the Company

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State of Maine