This job provides guidance, support, and recommendations to Delta Dental leadership for the resolution of critical and complex labor and employee relations activities. The Senior People Relations Consultant self-manages multiple cases simultaneously on a variety of employee related areas including but not limited to Collective Bargaining Agreement ("CBA") and Employment Law interpretation and counsel, harassment, conduct and policy interpretation and violation investigations, complex performance management, conflict resolution, and termination management. Partner with union leadership to find resolution to concerns. Counsel business leadership on employment law and CBA Interpretation. The Senior People Relations Consultant must build strong partnerships and work closely with all levels of management, union leadership, the People Organization, internal and external employment counsel, internal stakeholders, and Centers of Excellence ("COE") with the goal to drive high employee engagement, efficient labor utilization, and a high performing culture. Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
Fair Chance Ordinances and Criminal Background Considerations
This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.
Important Work Authorization Information
Please note, Delta Dental will not sponsor applicants for work visas for this position.
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Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. $80,500 - $174,300
Partners with leaders in the enterprise to promote a positive labor and employee relations climate, manage and resolve workplace issues, share information and drive business and/or People initiatives. Provides proactive and real-time consultation on basic and complex labor and employee relation matters across the employee lifecycle including but not limited to contract interpretation and grievance administration. Conducts timely and thorough workplace investigations and prepare written summary reports of investigative findings with recommended resolution. Serves as a primary contact for labor issues as it relates to CBA interpretation, labor policy, labor disputes, grievance administration, and record keeping for long-term agreements and awards. Ensures advocacy for the organization, management, and employees consistent with policy, practice, procedure, best practices, and employment law while proactively managing liability and risk on behalf of the organization. Serves as a subject matter expert for management and employees in labor/employee relations, employment practices, human resource policies/procedures, employment law, and government regulations. Conducts trend and root cause analysis and provide recommendations for reducing the number of labor/employee relations issues, while providing proactive employee relations training and interventions where necessary. Partners with internal or external counsel to prepare for and when necessary attend mediations, arbitration, and other court proceedings, including unemployment claim responses. Partners with leaders in the enterprise to promote a positive labor and employee relations climate, manage and resolve workplace issues, share information and drive business and/or People initiatives. Provides proactive and real-time consultation on basic and complex labor and employee relation matters across the employee lifecycle including but not limited to contract interpretation and grievance administration. Conducts timely and thorough workplace investigations and prepare written summary reports of investigative findings with recommended resolution. Serves as a primary contact for labor issues as it relates to CBA interpretation, labor policy, labor disputes, grievance administration, and record keeping for long-term agreements and awards. Ensures advocacy for the organization, management, and employees consistent with policy, practice, procedure, best practices, and employment law while proactively managing liability and risk on behalf of the organization. Serves as a subject matter expert for management and employees in labor/employee relations, employment practices, human resource policies/procedures, employment law, and government regulations. Conducts trend and root cause analysis and provide recommendations for reducing the number of labor/employee relations issues, while providing proactive employee relations training and interventions where necessary. Partners with internal or external counsel to prepare for and when necessary attend mediations, arbitration, and other court proceedings, including unemployment claim responses.
Delta Dental covers more Americans than any other dental benefits provider. As an employee you’ll take part in our mission to become the trusted health partner by collaborating with our communities and employees to reimagine and deliver new possibilities in an ever-changing environment. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology.
Our strategy is only as strong as the people who execute it. We’re hiring individuals that are not just right for today but also for our future. Delta Dental leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We’ve built a foundation of high-trust by treating all people with dignity, making and keeping commitments and consistently striving to do the right thing. As we are working through transformation, we ask employees to find ways to embrace positive change, challenge the status quo to be curious and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.