Senior PCard Administrator

Description

Job Overview:

The Senior PCard Administrator serves as the subject matter expert and lead resource for the organization’s Purchasing Card (PCard) program. This role takes ownership of complex escalations, advanced reporting, policy enforcement, and program process improvements, while providing guidance and support to PCard Administrators and cardholders. The ideal candidate brings deep knowledge of PCard operations, demonstrates strong analytical and communication skills, and is committed to maintaining the highest standards of accuracy, compliance, and efficiency across the program.

Your Responsibilities:

• Lead the onboarding process for new cardholders, overseeing documentation review, compliance checks, and account setup to ensure a consistent and accurate experience.
• Serve as the primary escalation point for complex cardholder inquiries, troubleshooting issues that cannot be resolved at the administrator level and driving resolution in a timely manner.
• Maintain and oversee accurate records of cardholder accounts, transactions, and compliance documentation, ensuring data integrity across all program records.
• Lead policy enforcement efforts by monitoring card usage trends, identifying potential misuse or non-compliance, and escalating findings to the PCard Manager with recommended corrective actions.
• Conduct and oversee transaction reviews and reconciliation processes, ensuring accuracy and alignment with organizational policies and flagging exceptions for management review.
• Serve as a power user and internal resource for platforms such as DocuSign, Smartsheet, Zendesk, and US Bank Transaction Management, optimizing workflows and supporting system-related requests from the team.
• Develop, maintain, and distribute advanced reports and dashboards on card usage, spend activity, and compliance trends, providing actionable insights to the PCard Manager and Treasury leadership.

• Partner with internal teams, including accounts payable, finance, and regional operations, to ensure smooth PCard processes and provide responsive, solutions-oriented support to stakeholders.
• Lead or actively contribute to special projects and process improvement initiatives related to the PCard program, purchasing controls, and financial compliance, identifying opportunities to streamline operations and enhance efficiency.
• Provide guidance and informal mentorship to PCard Administrators, supporting their development and ensuring consistent application of program policies and procedures.

Skills & Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).
• 2–4 years of relevant experience in finance, procurement, accounting, or operations, with direct experience managing or administering a PCard or corporate card program strongly preferred. 
• Strong organizational skills and exceptional attention to detail, with the ability to manage high volumes of transactions and documentation accurately.
• Ability to manage multiple tasks and prioritize effectively.
• Advanced analytical and problem-solving skills with the ability to interpret financial data, identify trends, and present findings clearly to management.
• Advanced proficiency in Microsoft Excel and other Office applications; demonstrated experience with DocuSign, Smartsheet, Zendesk, and US Bank Transaction Management preferred.
• Excellent verbal and written communication skills with a solutions-oriented mindset and the ability to work effectively with stakeholders at all levels.
• Working knowledge of banking or treasury processes, including account management, reconciliations, and internal controls, is strongly preferred.

 What We Offer:

As an non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

national_recruiting@fsresidential.com

national_recruiting@fsresidential.com