Auditing, Business Law, Communication Skills, Contract Management, Corporate Policies, Customer Support/Service, Detail Oriented, Documentation, Genetics, Insurance, Insurance Regulations, Legal, Liability Insurance, License Management, Licensing, Licensing Compliance, Maintain Compliance, Medical Conditions, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Military, Organizational Skills, Paralegal, Presentation/Verbal Skills, Problem Solving Skills, Product Programs, Regulations, Regulatory Compliance, Regulatory Compliance Software, Regulatory Requirements, Resolve Customer Issues, Risk Analysis, Risk Management, State Laws and Regulations, Team Player, Time Management, Trademarks, Writing Skills
JM&A Group is seeking an experienced Senior Paralegal - Legal and Compliance. This role is responsible for supporting regulatory compliance, licensing, contract administration, and legal operations related to F&I products and insurance programs. This role helps ensure compliance with applicable laws and regulations, manages licensing and contract processes, supports audits and regulatory inquiries, and collaborates with internal stakeholders and outside counsel to mitigate risk and maintain business compliance.
Responsibilities
- Maintain and oversee licensing requirements for internal F&I associates and dealerships, including tracking license status, renewals, required documentation, and compliance with applicable state requirements.
- Apply product compliance knowledge to support the review, development, and ongoing administration of insurance products, service contracts, and related program offerings.
- Leverage insurance and regulatory compliance background to identify compliance risks, recommend practical solutions, and support adherence to applicable laws, regulations, and internal policies.
- Support customer complaint handling by reviewing complaints for regulatory or compliance implications, coordinating responses with internal counsel, and communicating with customers, their attorneys and regulators.
- Maintain organized contract management processes, including tracking contract status, key obligations, renewal dates, required approvals, and related compliance documentation.
- Manage all regulatory aspects of a P&C insurance company and Service Contract Administrator licensing.
- Monitor changes in state regulations and update policies accordingly.
- Coordinate with internal departments to ensure compliance with state regulations and company policies.
- Communicate with state regulatory agencies to address any issues or inquiries related to policies.
- Oversee regulatory audits and requests for documentation/reporting.
- Conduct regular audits of policy documents to ensure ongoing compliance with state regulations.
- Work with outside counsel to oversee trademark submissions and renewals.
Qualifications:
- Bachelors degree in Business, Law, or a related field.
- Minimum of 3 years of experience in legal and regulatory compliance, preferably with a focus on P&C contractual liability insurance.
- In-depth knowledge of state regulatory requirements for insurance policies and F&I products.
- Experience implementing contract lifecycle management a plus
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work autonomously and as part of a team.
- High attention to detail and accuracy.
- Experience with regulatory compliance software and databases preferred.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law - whether actual or perceived - including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.