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Senior On-Site Service Specialist.Managed Services Onsite

Metasys Technologies, Inc.

Mounds View, MN

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JOB DETAILS
SALARY
$20–$20 Per Hour
JOB TYPE
Contractor
LOCATION
Mounds View, MN
POSTED
9 days ago
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software. Also operates High volume mail management systems. Generates reports for digital printing, imaging, and mail systems in digital format. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set Client and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration. JOB DUTIES AND RESPONSIBILITIES - Runs high volume copy machines and performs binding and finishing work. - Operating high volume document imaging systems. - Operating document image handling software - Operating MS Office and Email systems for opening, sending and retrieving files - Opening, saving and transferring PC files based on established protocols - Accessing document management systems via established protocols - Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. - Maintains records for management reports and inventories of supplies needed. - Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. - Calculates charges for jobs performed and maintains some billing logs. - Responds to and coordinates all service calls required by customer. - May perform filing duties in conjunction with specific customer requests. - Delivers completed jobs to pre-determined customer locations within and outside of the site. - Maintains daily meter and service logs. - May travel between customer s buildings. - Answers customer questions regarding status or feasibility of job requests. - Ensures upkeep of convenience copier areas by keeping neat and well stocked. - Performs duties related to the shipping of materials. - Performs duties related to the receiving of materials. - May perform meeting room and conference room set Client. - May perform building occupant moves within assigned facilities. - May perform re-lamping and light maintenance duties as assigned. - May perform occasional cleaning duties as needed. - May require periodic overtime on nights and weekends, including off-hour emergency response. - Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. - Uses all copier equipment, calculator, fax machine, postage meter and some PC. - Performs filing duties, which may include purging and archiving old documents. - Performs other duties as assigned.Quals--CSP: Molly ToddManager Job DescriptionPay Rate: ***Work Address: 4201 Lexington Avenue North, Building 7, Arden Hills, MN 55112Dress Code: Closed toe, closed heel shoes, Tennis shoes encourage. Business casual, long pants required, jeans okay clothing should be free from holes and not include inappropriate phrases or logos.COVID Requirements: No, not since 2021Driving: No drivingInterview Type: Virtual through Teams or in-person based on scheduling availabilitySorting and staging letters and boxes on a dock, checking in packages with a provided scanning device using a provided app, moving packages via small carts and flat beds carts, delivering to mailstops across campus using maps. Picking up outgoing packages form mailstops and staging to outgoing teams in the distribution center. Looking up tracking numbers on a provided computer, responding to customer emails with when packages were delivered. Posting letter mail via USPS postage machine, sorting letter mail, preparing and labeling outgoing FedEx packages. Moving packages intercampus on request. Other duties as needed. Someone who is flexible, able to be a part of a team, takes direction well, once trained able to self-start and stay on task throughout the day. Able to follow a general schedule but open to deviation if emergencies arrive (Bad weather, truck delays, construction work on site etc.). Able to read and understand campus maps, basic Microsoft Office suite use, respond professionally to customer emails. Yes, standing and walking, lifting and moving up to 50 pounds, anything over 50 pounds with help. Pushing and pulling small carts and flat bed carts with packages on them. PARKING IS FREE - multiple lots and entrances.QUALIFICATIONS (Education, Experience and Certifications) Typically Required: - Requires high school diploma, GED and 1 2 years of experience or equivalent experience in a related field. - Some related copy job experience is preferred. - May require valid driver s license and minimum levels of auto insurance coverage per Ricoh policy. KNOWLEDGE, SKILLS AND ABILITIES - Excellent customer service skills - Good PC skills - Good organizational skills and ability to prioritize - Mathematical and filing skills - Ability to use office machines and technical equipment WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS - Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level - Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information - Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs. Walking between buildings may be necessary. - Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.Start date:--5/4/2026End_date:--6/15/2026Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

About the Company

M

Metasys Technologies, Inc.

With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.

Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.

We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.

Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.

If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2000
WEBSITE
http://metasysinc.com/