Position Summary:
Please note that all applicants must reside in and perform all work remotely from one of the following states: Florida, Michigan, Montana, New Jersey, New York, North Carolina, Pennsylvania, Texas, Utah, or Virginia.
We are seeking a highly skilled Senior Network Engineer to serve as the technical lead for our global enterprise network infrastructure. This role combines hands-on engineering, architecture, operational leadership, and team mentorship responsibilities across a geographically distributed organization with offices throughout the Americas, EMEA, and APAC.
The ideal candidate will possess deep technical expertise across enterprise networking technologies, strong troubleshooting and analytical capabilities, and the ability to lead network modernization and standardization initiatives. This individual will play a critical role in ensuring the operational stability, security, scalability, and performance of our global network environment.
This position reports directly to the SVP of IT Operations and will serve as the lead engineer for all network-related technologies and operational success.
Essential Functions:
Network Engineering & Architecture
Design, implement, maintain, and optimize enterprise network infrastructure across a global multi-office environment
Lead network architecture initiatives, technology evaluations, and standardization efforts
Design and support secure connectivity solutions including SD-WAN, VPN, cloud networking, and site-to-site connectivity
Develop scalable network strategies supporting Azure and OCI-hosted enterprise services
Drive continuous improvement of network reliability, resiliency, and security posture
Operational Support & Incident Response
Maintain operational ownership of enterprise network infrastructure including switches, firewalls, wireless networks, and core routing
Perform advanced troubleshooting and root cause analysis for complex network and connectivity issues
Respond quickly and effectively during critical outages or service-impacting incidents
Serve as an escalation point for major incidents and high-priority troubleshooting efforts
Participate in occasional after-hours escalation support as required
Leadership & Team Management
Lead and mentor a small team of offshore junior-to-mid-level network engineers
Coordinate operational activities to ensure effective global coverage outside of U.S. business hours
Establish operational procedures, standards, and documentation practices
Foster accountability, technical growth, and strong customer service within the network engineering function
Collaborate with SME peers to support cross-functional initiatives
Security & Infrastructure Integration
Manage firewall architecture, policy design, implementation, and troubleshooting
Support enterprise authentication and access control technologies including TACACS, RADIUS, and Cisco ISE
Collaborate with infrastructure, security, cloud, and application teams to support enterprise initiatives
Ensure network configurations align with security and compliance standards
Documentation & Process Improvement
Create and maintain high-quality network diagrams, operational documentation, standards, and procedures
Develop repeatable deployment and troubleshooting processes
Identify automation opportunities and operational efficiencies where appropriate
Required Knowledge, Skills and Abilities:
Education:
Experience:
Other Skills:
Work Environment:
This job operates in a professional office environment
Please note that all applicants must reside in and perform all work remotely from one of the following states for the entire duration of the employment: Florida, Michigan, Montana, New Jersey, New York, North Carolina, Pennsylvania, Texas, Utah, or Virginia.
Candidates located in the Dallas-Fort Worth area are preferred.
This position's hours vary depending on business activity
Candidate must be available during standard U.S. business hours
Occasional after-hours support may be required during major incidents or escalations
Travel Requirements:
Compensation:
Desired Organizational Competencies: