Auto Insurance, Communication Skills, Compensation and Benefits, Data Analysis, Data Collection, Documentation, Driver's License, Electronic Medical Records, File Management, Healthcare, Healthcare Effectiveness Data and Information Set (HEDIS), Healthcare Providers, Leadership, Managed Care, Medical Assistance, Medical Office Administration, Medical Record System, Medical Records, Mentoring, Microsoft Office, National Committee for Quality Assurance (NCQA), Presentation/Verbal Skills, Process Improvement, Project/Program Coordination, Project/Program Management, Quality Management, Schedule Development, Willing to Travel, Writing Skills