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Senior Managing Consultant, Services Business Development

MasterCard

San Juan, PR

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JOB DETAILS
SKILLS
Analysis Skills, Business Administration, Business Development, Coaching, Communication Skills, Computer Security, Consensus Building Skills, Consulting, Cross-Selling, Customer Relations, Data Quality, English Language, Establish Priorities, Financial Services, Information Assets, Information/Data Security (InfoSec), Interviewing Skills, Management Consulting, Medical Records, Multitasking, Needs Assessment, Onboarding, Persuasion Skills, Presentation/Verbal Skills, Problem Solving Skills, Professional Services, Project Planning, Project/Program Management, Purchasing/Procurement, Quality Control, Relationship Management, Request for Proposals (RFP), Risk, Sales, Sales Management, Sales Pipeline, Sales Support, Security Attacks, Small Business, Spanish Language, Storyboards, Team Lead/Manager, Thought Leadership, Time Management, Value Selling, Work From Home, Writing Skills
LOCATION
San Juan, PR
POSTED
30+ days ago
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Managing Consultant, Services Business Development Mastercard Data & Services (D&S), the professional services arm of Mastercard, provides payments-focused consultancy services to financial institutions, governments, and merchants worldwide. With unique category expertise, a deep understanding of customer needs, and a successful track record in addressing complex challenges throughout the payment lifecycle, Mastercard D&S addresses clients' challenges and opportunities, enhances Mastercard's strategic and tactical performance, and establishes Mastercard as a global thought leader. Role Description and Major Responsibilities: The Senior Managing Consultant (SMC) is responsible for selling and supporting the delivery of projects. In addition, the SMC manages the day-to-day relationship with clients and Mastercard internal stakeholders, helps to control the quality of the deliverables, and develops & delivers presentations. The candidate should be able to, from a sales & relationship perspective: • Engage in effective working relationships with internal and external clients • Capture clients' implicit business needs in addition to articulated requests and identifying the most critical aspects of the problem to be solved • Lead formal and informal pitches, from "storyboarding" through direct presentations, and create concise, persuasive written materials tailored to the "level" of the audience • Effectively manage a pipeline of proposals from early lead stages through to signature • Deliver on the numbers • Take a leading role in supporting major Mastercard deals, including RFP deal and cross-selling of value-added services (within and beyond Mastercard Data & Services) • Proactively seek new knowledge and skills and facilitate the development of intellectual capital The candidate should be able to, from a project perspective: • Coach and provide feedback to junior resources • Support the project team in: o Problem-solving efforts and structuring project work plan o Formulating, articulating, and prioritizing project activities o Creating and delivering concise, persuasive, and compelling presentations o Overseeing the accuracy, quality, and timeliness of analyses o Developing conclusions and recommendations Experience • Undergraduate degree required • MBA or relevant post-graduate degree required • Strong commercially/business development-oriented experience • Strong relationship management skills • Technical fluency (i.e., comfortable with technology solutions, able to discuss trends and simplify concepts) • Work experience in management consulting firm preferred • Experience in managing projects and teams • Payments industry experience desirable • Ability to work on a team or independently, and to influence and build consensus • Ability to multi-task in a fast-paced, deadline-driven environment • Excellent verbal and written communication skills • Fluency in Spanish and English Due to COVID-19, most of our employees are working from home. As a result, we've implemented a virtual hiring process, interview candidates by phone or video, and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

About the Company

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MasterCard