Senior Manager, Trust and Safety Analysis, Google Play

Google LLC

Austin, TX

JOB DETAILS
SKILLS
Analysis Skills, Automation, Business Strategy, Cloud Applications, Cloud Computing, Communication Skills, Computer Science, Computer Security, Construction, Consulting, Continuous Improvement, Cross-Functional, Customer/Client Research, Data Analysis, Data Collection, Ecosystems, English Language, Equal Employment Opportunity (EEO), Financial Services, Genetics, German Language, Google Apps, Google Search Engine, Government, Information Technology & Information Systems, Leadership, Malware, Mentoring, Network Operations Center, Operations Management, People Management, Performance Tuning/Optimization, Presentation/Verbal Skills, Problem Solving Skills, Product Management, Project/Program Management, Python Programming/Scripting Language, Recruiting/Staffing Agency, Regulatory Requirements, Reporting Dashboards, Retail, Risk Management, SQL (Structured Query Language), Sales Management, Scripting (Scripting Languages), Stock Purchase Plans, Team Lead/Manager, Team Player, Technical Leadership, Technical Support, Trend Analysis, Writing Skills
LOCATION
Austin, TX
POSTED
24 days ago

Senior Manager, Trust and Safety Analysis, Google Play - Google Careers

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Senior Manager, Trust and Safety Analysis, Google Play

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corporate_fareGoogleplaceKirkland, WA, USA; Atlanta, GA, USA; +2 more; +1 more

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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XIn accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Kirkland, WA, USA; Atlanta, GA, USA; Austin, TX, USA.

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.

  • 13 years of experience in data analytics, program management, anti-abuse, policy, or related fields.

  • 2 years of experience in people management, leading teams.

Preferred qualifications:

  • Master"s degree or PhD in Computer Science, Information Systems, or a related field.

  • Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or in a scripting/programming language (e.g., Python).

  • Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety.

  • Excellent written and verbal communication and presentation skills, with the ability to influence cross-functionally at various levels.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you"re a big-picture thinker and strategic team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

In this role, you will be embedding data-driven decision-making into the core of our business strategy. You will partner closely with executive leadership across Play and Compute, translating data into actionable insights to shape executive discussions and guide direction.At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $219000 - $306000 (USD) + 25% bonus target + bonus + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Lead the evolution of the analytics function by shifting the team"s focus from fulfilling ad-hoc requests (reactive) to anticipating business needs, identifying trends, and uncovering new growth opportunities (proactive).
  • Act as an advisor to Play and Compute leadership. Manage, facilitate, and drive high-level business discussions, utilizing data to influence strategy, align cross-functional objectives, and achieve consensus.
  • Advocate a culture of data-based decision-making.
  • Mentor and guide a high-performing analytics team, fostering an environment focused on business impact, technical excellence, and continuous improvement.
  • Develop and implement proactive operational models, leveraging advanced analytics to optimize performance, mitigate risks, and drive sustainable growth within the Play and Compute ecosystems.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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