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Senior Manager, Software Development Engineer in Test

The Walt Disney Company

Morrisville, NC

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JOB DETAILS
SALARY
$163,400–$219,100 Per Year
SKILLS
Advertising, Artificial Intelligence (AI), Automation, Business Strategy, Cloud Computing, Communication Skills, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, Data Science, Digital Rights Management (DRM), Ecosystems, Embedded Systems, Entertainment and Media, Gaming, Internet Games, JavaScript, Leadership, Media Players, Mentoring, Multimedia, Multiplatform/Cross-Platform, Object Oriented Programming (OOP) Languages, Operational Strategy, Organizational Development/Management, Process Improvement, Product Design, Product Development, Product Engineering, Product Lifecycle, Product Management, Python Programming/Scripting Language, Quality Engineering, Quality Management, Quality Metrics, Reliability Engineering, Reliability Testing, Reporting Skills, Risk, Root Cause Analysis, Software Development, Software Engineering, Software Testing, Storytelling, Strategic Planning, Streaming Technology, Systems Reliability, Team Lead/Manager, Technical Leadership, Television Set-Top Boxes, Test Automation, Test Plan/Schedule, Testing, Thought Leadership, Time Management, Traceability, Trend Analysis
LOCATION
Morrisville, NC
POSTED
Today
Disney Entertainment and ESPN Product & Technology


Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.


The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 


Here are a few reasons why we think you’d love working here:


+ Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

+ Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

+ Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems.


Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality engineering, and the engineering behind personalization, commerce, lifecycle, and identity.


Job Summary:


The DEEP & Technology team is seeking a highly experienced Senior Manager (M3) to lead and scale our Quality Engineering organization supporting the Disney Media Player and its performance and functionality across clients and devices. In this role, you will provide strategic, operational, and technical leadership across multiple quality engineering teams, ensuring robust test automation, reliability, and business impact at scale. You will develop and execute a quality strategy that drives measurable improvement in system reliability, speed of delivery, and product excellence, partnering closely with executives, engineering leadership, and cross-functional business units.


Ideal candidates are visionary people leaders with a proven track record of growing high-performing teams, implementing transformational quality programs, and delivering significant value in complex and rapidly evolving environments.


Responsibilities:


Organizational Leadership & Transformation


+ Lead, inspire, and develop multiple quality engineering teams and people leaders (managers/technical leads), fostering a culture of technical excellence, inclusion, and continuous learning across a diverse, multi-platform engineering landscape.

+ Define the multi-year vision and strategic roadmap for quality engineering across the Disney Media Player and its cross-device ecosystem, aligned with company business and technology goals.

+ Champion organizational transformation, driving the adoption of best-in-class practices, tools, and quality metrics at scale.


Technical Thought Leadership


+ Set the technical direction for large-scale test automation architecture, cross-device test infrastructure, and intelligent testing initiatives (AI/ML-driven testing, autonomous pipelines, etc.).

+ Sponsor and guide the evolution of shared automation frameworks for media player verification across web, mobile, connected TV, and gaming console platforms.

+ Ensure timely resolution and prevention of high-severity outages through organizational postmortems, root cause analysis, and systemic improvements.


Strategic Planning & Execution


+ Develop, communicate, and execute the quality engineering strategy for media player quality and cross-device reliability, balancing innovation, risk, and operational needs.

+ Oversee resource planning, hiring, and organizational design to ensure scaling and allocation of quality engineering talent to meet evolving business needs.

+ Take ultimate responsibility for quality governance, compliance, and traceability across all product lines within your scope.


Cross-Functional & Executive Partnership


+ Build and maintain strong working relationships with senior leadership in client engineering, media platform, device certification, product management, and reliability teams.

+ Articulate quality risks, trade-offs, and long-term strategies to executive stakeholders; provide regular reporting on quality metrics and organizational outcomes.

+ Lead cross-functional initiatives to ensure player quality validation and device compatibility testing are embedded early throughout the development lifecycle.


Minimum Qualifications:


+ 10+ years of experience in software quality engineering, test automation, or software development, with 5+ years managing managers or leading multi-team organizations

+ Proven track record of scaling and transforming quality engineering functions in complex, cloud-native, high-scale environments

+ Demonstrated experience defining and driving organizational strategy, advocating for quality at the senior/executive level, and influencing business outcomes

+ Expertise in modern test automation frameworks, CI/CD, and emerging trends in software quality

+ Familiarity with streaming media concepts (playback quality, ABR, DRM, codec behavior) or eagerness to develop domain expertise quickly

+ Strong desire for establishing and improving product quality

+ Advanced proficiency with JS/Node, Python and/or modern OO languages; experience with media player and/or pipeline systems is a plus

+ Experience building or managing test automation across multiple device platforms (smart TVs, set-top boxes, mobile, web, gaming consoles)

+ Strong communication, stakeholder management, and mentoring skills

+ Bachelor's Degree, preferably in Computer Science (or equivalent degree or work experience)


The hiring range for this position is $163,400 - $219,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job ID: 10153359

Location: Morrisville,North Carolina

Job Posting Company: Disney Entertainment and ESPN Product & Technology
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

About the Company

T

The Walt Disney Company

The Walt Disney Company is the global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Entertainment Venues and Theaters
WEBSITE
https://jobs.disneycareers.com